HY Express Tracking

Please enter the HY Express tracking number to check the latest shipping status.

TRACK

About HY Express

HY Express is the public-facing brand associated with Yiwu Lianbao International Freight Forwarding Co., Ltd. (义乌市联报国际货运代理有限公司), a China-based cross-border logistics provider. The official website presents HY Express as a freight-forwarding and international logistics business offering e-commerce parcels, dedicated routes, air freight, sea freight, land freight, FBA first-mile services and agency services for DHL, TNT, EMS, FedEx and UPS.

Field	Verified information
Official name	义乌市联报国际货运代理有限公司; the site also describes the business as 浩远快递.
Official website	https://www.hy-express.com/
Carrier type	Cross-border logistics provider and freight-forwarding business, with self-operated dedicated routes and agency services.
Primary operating region	China-origin international logistics, with operations and service points identified in Yiwu, Hangzhou, Shangrao and Guangzhou.
Tracking page	The official homepage contains a “Logistics tracking” function; the supplied official pages do not expose a separate tracking URL.
Founded	The company profile states that 浩远快递 was established in August 2010.
Headquarters	Yiwu, Zhejiang, China; the official profile lists a Yiwu office and an Yiwu operating center.

Carrier Entity Relationships

Entity	Relationship to HY Express
义乌市联报国际货运代理有限公司	This is the legal company name shown in the official company profile and footer.
E-commerce parcel services	HY Express lists DPD dedicated parcels, USPS e-commerce parcels, German parcels, UK parcels, French parcels and US parcels as product categories.
DHL, TNT, EMS, FedEx and UPS	The official website presents these services as international express agency offerings; a shipment may therefore be transported or delivered by the named partner rather than by HY Express directly.
Destination postal or delivery networks	The official pages describe route products and partner services but do not publish a universal destination-carrier mapping. The final carrier must be read from the shipment events.
17TRACK	17TRACK can aggregate available events for supported HY Express or partner identifiers. 17TRACK does not operate the shipment or decide claims.

Quick Answer

Enter the shipment identifier supplied by the seller or HY Express into the tracking function on the official HY Express website, or use 17TRACK for a multi-carrier view. Check the identifier first if no result appears: an order number is not necessarily a tracking number, and a label may be created before HY Express or a transport partner receives the parcel. 17TRACK is an independent tracking platform; it does not transport parcels, change addresses, issue refunds or approve claims.

How to Track HY Express Packages

Tracking route	What to do
Official HY Express route	Open the official website, choose “Logistics tracking,” enter the shipment identifier exactly as supplied, and retain the original order or dispatch message.
17TRACK route	Enter the identifier in 17TRACK. Automatic carrier recognition may identify HY Express, a postal operator or an express partner when data is available.
No result	Check for spaces, punctuation, transposed characters and the difference between an order number, reference number, label number and tracking number. Ask the seller which transport identifier was actually handed to the logistics provider.
No number	The seller or shipper must provide the shipment identifier. A name, address or marketplace order number alone cannot reliably locate a parcel.
Label created	A label or electronic pre-advice may exist before a physical acceptance scan. The shipper should confirm handover; the recipient should avoid treating label creation as proof of dispatch.

Tracking Number Formats and Examples

The supplied HY Express pages do not publish one universal tracking-number specification. HY Express handles multiple route products and lists partner express services, so the identifier may be issued by HY Express, an origin carrier, a postal operator or a named delivery partner. Use only a shipment identifier supplied for the parcel; do not infer the service solely from a prefix.

Tracking Number Format

Identifier family	Normalized pattern and use
HY Express route identifier	A carrier- or forwarder-issued alphanumeric identifier; the official site does not publish a fixed length or prefix. It is normally shown in a dispatch notice or seller order page.
Partner express identifier	An identifier issued by DHL, TNT, EMS, FedEx or UPS may appear when the shipment uses one of the agency services listed by HY Express. Track it with the named partner as well as 17TRACK.
Postal or last-mile identifier	A postal or destination-carrier number may be supplied after handoff. It can differ from the seller’s order number and may become visible only after the partner receives the parcel.
Marketplace order/reference ID	An order or reference ID identifies a commercial transaction. It is not automatically a transport tracking number and may return no carrier events.
Enterprise shipment record	Business users should submit the identifier returned by the shipping account or forwarder. The official pages supplied here do not document a public HY Express numbering API or schema.

Pro Tip: A partner number that can be tracked through a HY Express route does not necessarily mean HY Express issued that number. Keep the original seller reference, the first carrier number and any later last-mile number together.

Tracking Statuses and Meanings

Status	Meaning and next action
Shipment information received	Electronic data or a label exists. The shipper should confirm physical handover if no acceptance scan follows.
Accepted or received	A carrier, forwarder or processing facility has recorded custody. The next event should normally be sorting or transport.
In transit	The shipment is moving between facilities or transport legs. Scans may be absent during line-haul movement.
Partner handoff	Electronic pre-advice, physical handover and first receiving scan are separate events. The partner may not have custody until its first acceptance scan.
Customs processing	Import or export authorities or a customs broker are reviewing the shipment. Arrival at customs is not proof of release.
Out for delivery	The current last-mile operator has assigned the shipment to a delivery round. Address or access problems should be reported promptly.
Delivered	A delivery scan was recorded. If the parcel is missing, check the delivery location, household, reception desk and local carrier before escalating to the shipper.
Exception or return	A delivery, address, customs or transport issue requires intervention. The shipper should contact HY Express or the route partner with the latest event.

Services and Delivery Times

HY Express publishes product categories rather than a single delivery promise. Delivery depends on origin, destination, selected route, partner capacity, customs and final-mile processing. The official pages supplied here do not state a universal delivery standard or guarantee.

Service Comparison

Service	Best fit
E-commerce small parcels	Cross-border marketplace and direct-to-consumer shipments.
Dedicated routes	US, UK, France, Europe and other route products listed by the official website.
International air, sea and land freight	Commercial cargo where transport mode and route must be selected with HY Express.
FBA first-mile services	Amazon-related fulfilment supply chains, including air delivery and overseas warehouse services.
International express agency	Shipments booked through the DHL, TNT, EMS, FedEx or UPS services displayed on the official site.

Delivery Time

Service group	Delivery-time guidance
Small parcel and dedicated route	Quote by origin, destination, route and product; no universal public day range is stated on the supplied official pages.
Air, sea and land freight	Transit time depends on mode, sailing or flight schedule, consolidation, customs and destination delivery.
FBA services	The seller should obtain the route-specific estimate and warehouse receiving requirements before dispatch.
Express agency services	Use the tracking and service standard of the named express operator for the booked product.

Destination Country Delivery Times

Destination	Verified route guidance
United States	The official site lists US small parcels, US dedicated routes, USPS e-commerce parcels, US FBA and a US TikTok parcel product. Obtain the product-specific estimate.
United Kingdom	The official site lists UK parcels and a UK express small-parcel route. Obtain the product-specific estimate.
France	The official site lists French parcels and a France dedicated route. Obtain the product-specific estimate.
Germany and Europe	The official site lists German parcels, Europe dedicated routes and Europe FBA. Obtain the product-specific estimate.
Japan	Japan FBA is listed as a service category. Obtain the product-specific estimate and receiving requirements.

Common Tracking Problems and Solutions

Problem or status	Immediate solution
Invalid number	Recheck characters and ask the shipper whether the number is an order ID, reference ID or transport ID.
No tracking events	Allow for label-to-handover delay, then ask the shipper to confirm physical acceptance and the selected route.
No update in transit	Check whether the parcel is between facilities, in customs or awaiting a partner scan; the shipper should request an operational trace.
Address or delivery exception	The recipient should verify the address and contact the current last-mile operator; the shipper may need to submit a correction.
Delivered but missing	Check the delivery location, household, reception desk and neighbours, then request proof of delivery from the responsible delivery operator through the shipper.
Lost or damaged	Preserve packaging and photographs. The shipper should open the carrier or forwarder investigation and claim under the booked service terms.
Returned to sender	Ask for the return reason, verify address and customs information, and agree with the shipper whether to re-ship or refund.

International Shipping, Customs and Carrier Handoffs

Stage	Responsibility and customer action
Origin booking and pickup	The shipper provides goods, documents and address data to HY Express or its booked agent. A label or electronic record is not necessarily physical acceptance.
Export sorting and clearance	HY Express or an origin partner consolidates and presents the shipment for export processing. Missing documents or restricted goods can delay movement.
International line-haul	Air, sea or land transport moves the shipment between origin and destination networks. Scan gaps are possible during this stage.
Partner handoff	Electronic pre-advice, physical receipt and the first partner scan are different milestones. A partner name in tracking does not prove that partner has accepted the parcel.
Import customs	Destination authorities or a broker assess the import. Arrival at an exchange or customs facility is not the same as release.
Destination delivery	The destination carrier completes last-mile delivery where the booked route uses one. The shipper remains the best escalation point for commercial claims.

Customer Service

Channel	Verified contact and best use
Official website	HY Express official website; use the logistics tracking function and website contact options.
Telephone	0579-85110821, displayed in the official website footer. The supplied page does not state hours, time zone or language coverage.
Yiwu office and operating center	The company profile lists a Yiwu office and an operating center in Yiwu, Zhejiang, China. Confirm appointment and service availability before visiting.
Information to prepare	Tracking number, order reference, ship date, origin and destination, service or route, latest scan, goods description, declared value and photographs for damage.

For an e-commerce order, contact the seller first because the seller or shipper normally controls the transport account and claim process. For a delivery-day issue, also contact the current last-mile carrier shown in the tracking events.

FAQ

Basic FAQs

1. How do I track my HY Express package?

Enter the shipment identifier on the official HY Express website or use 17TRACK to view available events.

2. Where can I find my HY Express tracking number?

Check the seller’s dispatch message, marketplace shipment page, HY Express booking notice or transport receipt.

3. What does a HY Express tracking number look like?

HY Express publishes several route and partner products but does not publish one universal public format, so the identifier may be numeric or alphanumeric.

4. When will the first HY Express scan appear?

The first scan appears after the relevant carrier or facility records the parcel; a label can exist before physical handover.

5. Why is my HY Express tracking not updating?

The parcel may be between facilities, awaiting a partner scan or undergoing customs processing; ask the shipper to confirm the latest operational status.

6. How long does HY Express delivery take?

Delivery time depends on the selected route, destination, transport mode, customs and final-mile partner; the official pages do not state one universal day range.

7. What should I do after a failed HY Express delivery?

Review the exception, verify the address and contact the current delivery operator or seller before the parcel is returned.

8. What should I do if HY Express shows delivered but I have not received the parcel?

Check the delivery location, household, reception desk and neighbours, then ask the seller to request delivery evidence from the responsible carrier.

9. How do I report a lost or damaged HY Express shipment?

Preserve packaging and photographs and ask the shipper to start the applicable carrier investigation or claim under the booked service terms.

10. How do I contact HY Express?

Use the official website or the telephone number displayed there, 0579-85110821, and prepare the tracking number and latest scan.

Expert FAQs

11. Is HY Express the same as DHL, FedEx, UPS, TNT or EMS?

No. HY Express lists those companies as agency-service categories, so the named partner may perform a transport leg or delivery while HY Express arranged the shipment.

12. Does a partner scan prove that HY Express handed over the parcel?

No. Electronic pre-advice, physical handover and the partner’s first acceptance scan are separate events.

13. Can customs arrival be treated as customs release?

No. An arrival or presentation event means customs processing may have started; a separate release or cleared event is needed.

14. Which HY Express service is suitable for FBA shipments?

The official site lists FBA air delivery, US FBA, Europe FBA, Japan FBA and FBA first-mile services; the seller should confirm the destination warehouse and route before booking.

15. Does HY Express publish a public tracking API?

The supplied official pages list website tracking but do not publish a current public HY Express tracking API specification; business users should request technical access directly.

Tracking API

// HY Express official tracking API:
// Current public official tracking API not confirmed.

// 17TRACK API documentation:
// https://api.17track.net/en/doc
// POST https://api.17track.net/track/v2.4/register
// The current 17TRACK carrier code for HY Express should be
// confirmed in 17TRACK carrier documentation before production use.

POST /track/v2.4/register HTTP/1.1
Host: api.17track.net
17token: YourKey
Content-Type: application/json

[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]