jiuyou Tracking
Please enter the jiuyou tracking number to check the latest shipping status.
About JiuYou
JiuYou(九游国际货运) is the trading name used by Guangzhou JiuYou International Freight Forwarding Co., Ltd., a China-based international freight forwarding and logistics agency. JiuYou arranges international express, air freight, land transport, cross-border FBA logistics, Hong Kong import services, customs-related work and selected carrier services. The official site identifies the service network as covering Guangdong’s Pearl River Delta.
| Field | Verified information |
|---|---|
| Official name | Guangzhou JiuYou International Freight Forwarding Co., Ltd. |
| Official website | http://www.jiuyou56.com/ |
| Carrier type | International freight forwarder and logistics agency. |
| Primary region | Guangdong Pearl River Delta, with international transport arrangements. |
| Tracking page | The official homepage provides a waybill query field for up to 10 numbers. |
| Services named by JiuYou | International express, international air freight, FBA dedicated lines, Hong Kong import and customs-related logistics services. |
Carrier Entity Relationships
| Entity | Relationship to JiuYou |
|---|---|
| Guangzhou JiuYou International Freight Forwarding Co., Ltd. | This company is the legal business entity described on the official JiuYou website. |
| DHL, UPS, FedEx, TNT and EMS | JiuYou states that it has agency relationships for international express services involving these established carriers. |
| China Southern Airlines, Turkish Airlines and UPS Airlines | These are transport or airline service entities presented in JiuYou’s air-freight service material. |
| JiuYou waybill query system | The official website presents the query system as the place for customers to check available shipment movement. |
| 17TRACK | 17TRACK is an independent platform that aggregates available events; it does not operate JiuYou transportation or decide claims. |
Quick Answer
Enter the JiuYou waybill number in the official website’s “运单查询” field, or submit it to 17TRACK for independent carrier identification and event aggregation. If no result appears, first check whether the number is a waybill number rather than an order or reference number, remove spaces or punctuation, and ask the sender whether the shipment has been physically handed over.
How to Track JiuYou Packages
| Path | Action |
|---|---|
| Official JiuYou query | Open the official website, locate the waybill query field, enter up to 10 waybill numbers separated by line breaks, and review the returned events. |
| 17TRACK | Open 17TRACK, enter the waybill number, and allow automatic carrier recognition or select JiuYou when available. |
| No number | Contact the seller or sender. An order number, invoice number or merchant reference usually cannot replace a transport waybill. |
| No first event | Keep the dispatch receipt and ask the sender to confirm label creation, physical acceptance and the selected downstream carrier. |
Tracking Number Formats and Examples
JiuYou’s public pages provide a waybill query function but do not publish one universal number pattern. JiuYou may arrange transport under a partner carrier’s label, so a number that can be queried through a JiuYou workflow is not necessarily issued by JiuYou.
Tracking Number Format
| Identifier family | Normalized pattern and use |
|---|---|
| JiuYou waybill | Format varies by the arranged service; use the exact number on the JiuYou receipt, shipping notice or query record. |
| Partner express number | A DHL, UPS, FedEx, TNT or EMS identifier may appear when JiuYou books that partner service. Verify with the official partner and JiuYou rather than inferring service from a prefix. |
| Air-freight reference | Air-freight paperwork may contain airline or forwarding references that are different from the final-mile parcel number. |
| Merchant reference | An order ID, invoice number or internal reference identifies a sale or booking, not necessarily a scannable transport item. |
Tracking Statuses and Meanings
| Status | Lifecycle meaning |
|---|---|
| Label created / pre-shipment | Shipment information exists, but this is not proof that JiuYou or a transport partner has received the goods. Sender should confirm handover. |
| Accepted / picked up | A receiving scan indicates that the responsible logistics party has taken custody. Continue monitoring routing events. |
| In transit | The shipment is moving through consolidation, line-haul or a processing location. Scan gaps can occur between facilities. |
| Customs or handoff | The shipment may be undergoing export/import processing or transfer to a partner. Arrival at customs does not equal release. |
| Out for delivery / delivered | The destination delivery operator is handling the final stage. For a delivered dispute, check the delivery location and contact the sender promptly. |
| Exception / return | An address, customs, contact, packaging or delivery issue requires intervention. Sender and recipient should preserve evidence and request case-specific instructions. |
Services and Delivery Times
JiuYou’s published service menu is quote-based and includes international air freight, international express, FBA dedicated lines and Hong Kong import. The official pages do not provide a single delivery standard for every destination, so a quote and route confirmation are required before treating a date as an estimate.
Service Comparison
| Service | Best fit |
|---|---|
| International air freight | Commercial or larger consignments requiring airport-to-airport or air-plus-delivery arrangements. |
| International express | Documents and parcels arranged through named express partners such as DHL, UPS, FedEx, TNT or EMS. |
| FBA dedicated line | Amazon inventory shipments to selected fulfillment destinations, subject to route and customs conditions. |
| Hong Kong import | Hong Kong-to-Mainland or overseas-to-Mainland consolidated import movements. |
Delivery Time
| Service | Published delivery position |
|---|---|
| International air freight | Route-dependent; JiuYou’s public service page describes airport coverage and preferred lanes rather than a universal delivery promise. |
| International express | Partner-service and destination dependent; request the applicable quote and service commitment. |
| FBA dedicated line | Destination, warehouse appointment, customs and tax arrangement dependent. |
Destination Country Delivery Times
| Destination | Planning guidance |
|---|---|
| United States and Canada | Use the quoted express, air-freight or FBA route; customs and destination handoff can affect the final date. |
| Europe | Use the quoted route and named partner; clearance, VAT information and local delivery conditions affect delivery. |
| Middle East and Southeast Asia | Confirm route, airport, customs documents and final-mile arrangement with JiuYou before dispatch. |
| Australia and Latin America | Request a destination-specific estimate because handoff, customs and remote-area routing materially affect transit. |
Common Tracking Problems and Solutions
| Problem/status shown | First action |
|---|---|
| Invalid number | Check for an order ID or typing error, normalize spaces, and ask the sender for the exact waybill. |
| No tracking events | Ask the sender to confirm physical handover; label creation alone does not prove acceptance. |
| No update for several days | Check the last scan, route and expected handoff. Sender should request a carrier investigation when the quoted service window has been exceeded. |
| Customs hold | Check whether invoices, identity, tax or product information is required. Do not treat customs arrival as release. |
| Delivered but missing | Check mailbox, reception, neighbors and safe-place details; request proof of delivery and contact the seller and delivery operator. |
| Damaged, lost or returned | Photograph packaging and contents, retain all materials, and have the shipper open the appropriate inquiry or claim. |
International Shipping, Customs and Carrier Handoffs
| Stage | What customers should understand |
|---|---|
| Booking and collection | JiuYou receives booking and shipment information; a partner label or pre-advice may exist before physical acceptance. |
| Export processing | Consolidation, security screening, customs documentation and airport or line-haul preparation occur before departure. |
| International transport | Airline or express-partner movement may produce scans under a partner identifier. |
| Import customs | The destination authority may request documents or payment; customs arrival is not proof of release. |
| Last mile | A destination carrier may perform delivery and may use the original or a linked local identifier. Ask JiuYou or the seller for the handoff number if needed. |
Customer Service
| Channel | Verified contact and best use |
|---|---|
| Official website | JiuYou official website; use the waybill query and contact pathways shown there. |
| Telephone | 155 2101 0067; the official website presents this as the national consultation hotline. |
| QQ and WeChat | QQ 2865656977 and WeChat ID 15521010067 are displayed on the official site for business contact. |
| Office address | Hele Street South Lane 8, Huangbian Village, Helong Subdistrict, Baiyun District, Guangzhou. |
Prepare the waybill, booking date, origin and destination, service type, latest scan, package description, declared value and photographs. The shipper should normally handle transport investigations, claims and commercial refunds because the shipper holds the booking and transport documents.
FAQ
Basic FAQs
Enter the waybill on the official JiuYou website or submit it to 17TRACK.
Check the JiuYou receipt, booking notice, seller dispatch email or marketplace shipment page.
JiuYou does not publish one universal public format; the number can depend on the arranged partner service.
The first scan appears after the responsible logistics party receives and processes the shipment; label creation can occur earlier.
A consolidation, line-haul, customs or partner handoff gap may exist; check the last event and ask the sender to investigate after the quoted window.
Delivery depends on service, route, customs and destination partner, so use the destination-specific quote rather than a universal number.
Check the exception message and contact the seller or destination delivery operator with the waybill and correct address.
Check safe places, reception, household members and neighbors, then request proof of delivery and contact the seller.
The shipper should start the transport inquiry or claim and provide the waybill, value evidence, packaging and photographs.
Use 155 2101 0067, QQ 2865656977, WeChat 15521010067 or the contact options on the official website.
Expert FAQs
No. JiuYou operates as a freight forwarder and agency, and a partner express carrier or airline may issue the operational identifier.
A handoff can involve electronic pre-advice, physical transfer and a first receiving scan; these are separate events.
No. Customs arrival means the shipment is available for import processing, while release requires the applicable authority’s clearance decision.
Yes, a forwarding reference, partner express number and destination last-mile identifier can coexist; ask JiuYou to link them.
The reviewed official pages show a website query function but do not publish current public API documentation; businesses should request technical details directly.
Tracking API
// JiuYou: current public official tracking API not confirmed.
// 17TRACK API: carrier code must be confirmed from current 17TRACK materials.
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
Sources & References
- JiuYou — Official website and waybill query. Guangzhou JiuYou International Freight Forwarding Co., Ltd.
- About JiuYou. Guangzhou JiuYou International Freight Forwarding Co., Ltd.
- International Air Freight. Guangzhou JiuYou International Freight Forwarding Co., Ltd.
- UPS Air Freight Service Information. Guangzhou JiuYou International Freight Forwarding Co., Ltd.
- 17TRACK API Documentation. 17TRACK.
17TRACK is an independent tracking platform and is not affiliated with JiuYou.
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