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FAR International

FAR International Tracking

Please enter the FAR International tracking number to check the latest shipping status.

TRACK

About Far International

Far International is a China-based cross-border logistics service provider and international freight forwarder. Far International coordinates end-to-end delivery through its service locations and external suppliers, including airport and seaport operators, air and ocean carriers, customs brokers, and third-party logistics providers. The official website identifies service coverage across more than 220 countries and regions and describes express, standard, and economy delivery options.

Carrier Overview

FactConfirmed information
Official websitehttps://www.far800.com/
Carrier typeCross-border logistics service provider and international freight forwarder.
Primary regionChina-origin international logistics with destination-country delivery coordination.
Service networkService locations are described across Zhejiang, Shanghai, Guangdong, Fujian, Sichuan, Henan, Shandong, and Hong Kong, supported by supplier networks.
TrackingThe official website provides a shipment tracking entry and describes tracking through its logistics transportation system.

Far International does not describe every aircraft, vessel, customs office, or destination last-mile company as its own operation. A tracking event may therefore be produced by a contracted transport, customs, or delivery partner while Far International coordinates the shipment journey.

Quick Answer

Use the tracking number from the Far International shipping label, dispatch notice, or seller message. Enter it on the official Far International website or in 17TRACK. If there is no result, first check the number character by character, confirm that it is a tracking number rather than an order number, and allow time for the first acceptance or handoff scan. 17TRACK is an independent tracking platform; it does not transport parcels, change addresses, approve refunds, or process claims.

How to Track Far International Packages

The official tracking page is the primary source for Far International shipment events. 17TRACK can supplement it by combining available events from Far International and other transport providers.

Tracking Steps

StepAction
1. Find the numberCheck the shipping label, seller dispatch email, Far International notice, or business shipping record.
2. Use official trackingOpen the official website and use its tracking entry. The number must be entered as issued; remove accidental spaces only when the page rejects them.
3. Use 17TRACKEnter the same number into 17TRACK when you need consolidated events or automatic carrier recognition.
4. Resolve no resultRecheck the identifier, distinguish order and reference numbers from tracking numbers, and ask the seller or shipping account holder to confirm activation.

Tracking Number Formats and Examples

The supplied official pages explain the tracking function but do not publish a universal public number pattern. Do not infer the service, destination, or responsible carrier from a prefix alone. Use the complete identifier and verify it through the official tracking page or 17TRACK.

Tracking Number Format

Identifier familyNormalized pattern and use
Far International shipment identifierUse the complete identifier shown on the Far International label or shipping record. A public universal length and prefix rule is not stated on the supplied official pages.
Partner or destination identifierA contracted carrier, customs broker, or destination delivery provider may create or display an additional identifier. It may appear only after handoff and may not be issued by Far International.
Merchant order or reference numberAn order number or seller reference identifies a commercial transaction; it is not necessarily a transport tracking number.
Example handlingUse masked examples such as FAR######## or #### #### ####. Do not test a random complete number because it could belong to another shipment.

Tracking Statuses and Meanings

A status describes the latest available scan, not necessarily the physical location at the exact moment of viewing. Responsibility can move between Far International, transport suppliers, customs authorities, and destination delivery providers.

Status Quick Lookup

StatusMeaning and next action
Label or shipment createdShipment data may have been prepared, but physical acceptance is not proven. The sender should confirm handover if no later scan appears.
Accepted or collectedA service location or collection operation has recorded receipt. Processing and routing follow.
In transitThe shipment is moving through domestic transfer, an airport, a seaport, or international line-haul. Scan gaps can occur between facilities.
Customs or clearanceCustoms or a broker is reviewing import or export requirements. Arrival at customs does not mean release.
Out for deliveryThe destination delivery operation has assigned the shipment for final delivery. The recipient should monitor the address.
Delivered or signedA delivery scan indicates completion. If the recipient cannot find the parcel, check the delivery location, household, neighbor, reception area, and seller record.
RETURNThe official FAQ describes RETURN as a delivery exception with return information. The sender should contact the customer manager promptly.

Services and Delivery Times

Far International publishes three broad cross-border delivery choices. The published figures are delivery estimates expressed in business days and vary by destination postal code; the supplied official page also excludes delays caused by force majeure.

Service Comparison

ServiceBest use and confirmed characteristics
Express deliveryFor time-sensitive cross-border shipments; published estimate is 3–5 business days, subject to destination postal code and force majeure.
Standard deliveryFor regular cross-border parcel delivery; published estimate is 6–9 business days, subject to destination postal code and force majeure.
Economy deliveryFor lower-priority delivery; published estimate is 10–30 business days, subject to destination postal code and force majeure.
International freight forwardingFar International coordinates air, ocean, and ground transport between origin and destination ports using strategic suppliers.

Delivery Time

ServicePublished delivery standard
Express3–5 business days; an estimate rather than a universal guarantee.
Standard6–9 business days; destination postal code and operational disruption can affect the result.
Economy10–30 business days; customs, handoffs, routing, and destination operations can extend transit.

Destination Country Delivery Times

Destination groupConfirmed guidance
All destination countries and regionsFar International publishes service-level ranges rather than a country-by-country public schedule on the supplied pages. Use the destination postal code and selected service to obtain shipment-specific guidance.
Customs-dependent destinationsImport clearance, recipient cooperation, local rules, and destination delivery capacity can affect the final delivery date. Customs arrival is not proof of customs release.

Common Tracking Problems and Solutions

Problem & Solution

Problem or statusImmediate action and escalation
Invalid number or no resultCheck every character and confirm that the number is not an order or reference number. Ask the seller or account holder to confirm the correct shipment identifier.
No update after dispatchA data event may precede physical acceptance or a transport handoff. Continue checking the official page and ask the sender to confirm collection.
Long transit or scan gapInternational line-haul, customs, weekends, holidays, and partner handoffs can create visibility gaps. The sender should contact the customer manager when the shipment exceeds its expected service window.
Customs delayThe recipient should contact the local customs or clearance party and provide requested information. Unresolved clearance may lead to abandonment or return under local procedures.
Delivered but not receivedCheck the entrance, mailbox or parcel locker, household members, neighbors, reception desk, and proof-of-delivery details. If still missing, contact the sender immediately.
RETURNFar International’s FAQ treats RETURN as a delivery exception. Contact the customer manager to determine the return reason and available investigation or claim route.
DamageKeep the outer packaging and damaged contents. The recipient should provide photographs and contact the sender or customer manager.
Signed but not receivedThe official FAQ says an investigation request for signed-but-not-received parcels should be submitted within 14 calendar days after signing.

International Shipping, Customs and Carrier Handoffs

Far International’s published package journey runs from collection and service-location processing through domestic transfer, export customs, international transport, destination clearance, and last-mile delivery. Far International coordinates this chain with suppliers; a scan from a supplier does not necessarily mean Far International physically operated that stage.

International Flow

StageWhat happens and what the customer should do
Collection and service locationFar International or a collection operation receives the parcel for warehousing, security inspection, packing, labeling, and sorting.
Domestic transfer and exportThe parcel moves to an airport or seaport, where export declaration and handover preparation occur.
International line-haulAn air or ocean carrier transports the shipment. Tracking visibility can pause between departure and arrival scans.
Destination clearanceA customs broker or local authority may request information, taxes, or other clearance action. The recipient should respond promptly.
Partner handoff and last mileA destination logistics provider may collect the shipment and deliver it to the final address. A new local identifier may appear, but the original number may also continue to display.

Delivery Management and Post-shipment Options

The supplied official pages direct customers to the customer manager for shipment enquiries, investigations, return events, and damage matters. They do not publish a general self-service interception, address-change, parcel-locker, or delivery-instruction process.

Lost, Damaged, Claims, Insurance and Refunds

ProcessUse and required action
Tracking enquiryUse when an event is unclear or delayed. Provide the tracking number and recent scan to the customer manager.
Investigation for signed-but-not-receivedFar International’s FAQ states that the request should be made within 14 calendar days after signing. The sender should apply through the customer manager.
Damage reportKeep the packaging and damaged product and provide photographs. Contact the sender or customer manager.
Refund or compensationThe supplied pages do not define a universal refund, insurance, or compensation schedule. 17TRACK cannot approve a claim or refund.

Shipping Restrictions and Special Handling

CategoryConfirmed guidance
Battery and electric goodsFar International advertises a dedicated route for large-power and fully electric products, including dry batteries, button cells, lithium-ion batteries, and electric products, to the European Union and United States. Eligibility and packaging must be confirmed before shipment.
Cold-chain goodsFar International describes international cold-chain import transport, import clearance, domestic cold storage, sorting, and one-piece fulfillment as an industry solution.
Other restricted goodsThe supplied pages do not provide a complete public prohibited-goods list. Confirm destination-country, airline, ocean, customs, and supplier rules before booking.

Customer Service

Customer Service

ChannelVerified contact and best use
Official websiteFar International official website; use for tracking, services, help content, and service-location information.
Global hotline400-128-5656; the official site labels this as the global hotline. The supplied pages do not state operating hours, time zone, or language schedule.
Emailcsc@far800.com; suitable for general enquiries and shipment assistance.
Customer managerThe official FAQ directs shippers to their customer manager for investigations, return events, damage reports, and shipment-specific enquiries.

Prepare the tracking number, ship date, origin and destination, service type, latest scan, package description, declared value, photographs, and any customs communication before contacting support.

Ecommerce and Business Tracking

Far International describes a self-developed logistics transportation system and tracking system that allows customers to monitor orders according to delivery method and shipping route. The official evidence supplied here does not document a public Far International API, webhook specification, authentication method, or batch endpoint.

Developer/API Comparison

OptionProvider
Official tracking systemFar International
View all details for the Far International tracking system
Primary useShipment monitoring for customers using Far International delivery methods and routes.
Public documentationThe supplied official pages describe the system but do not provide public endpoint, authentication, batch, or webhook documentation.
Multi-carrier API17TRACK
View all details for the 17TRACK multi-carrier API
Primary useProgrammatic tracking across supported carriers and standardized shipment events.
Documentation17TRACK API documentation.

FAQ

Basic FAQs

1. How do I track my Far International package?

Enter the shipment tracking number on the official Far International website or use 17TRACK to view available events.

2. Where can I find my Far International tracking number?

Check the shipping label, dispatch notice, seller message, or shipping account record.

3. What does a Far International tracking number look like?

Far International does not publish one universal public format on the supplied pages, so use the complete identifier supplied with the shipment.

4. When will the first Far International scan appear?

The first event appears after shipment data creation, collection, or a partner handoff; label creation alone does not prove physical acceptance.

5. Why is my Far International tracking not updating?

International transport, customs, and supplier handoffs can delay visibility. Verify the number and ask the sender to confirm the latest operational status.

6. How long does Far International delivery take?

The published estimates are 3–5 business days for express, 6–9 for standard, and 10–30 for economy, subject to destination postal code and disruption.

7. What should I do if Far International shows RETURN?

RETURN indicates a delivery exception with return information; the sender should contact the customer manager.

8. What should I do if Far International says delivered but I have not received the parcel?

Check the entrance, mailbox, locker, household, neighbors, and reception area, then ask the sender to open an enquiry.

9. How do I report a lost or damaged Far International parcel?

Contact the sender or customer manager with the tracking number; for damage, preserve the packaging and contents and provide photographs.

10. How can I contact Far International?

Use the official website, call 400-128-5656, email csc@far800.com, or contact the customer manager associated with the shipment.

Expert FAQs

11. Does Far International operate every leg of an international shipment?

No. Far International coordinates the end-to-end service while suppliers may operate ports, line-haul, customs, and destination last-mile delivery.

12. What is the difference between Far International tracking and a partner scan?

A Far International result can include events supplied by contracted providers; a partner scan identifies an operational event but does not by itself establish which company physically owns the whole journey.

13. Does arrival at customs mean my Far International parcel has cleared customs?

No. Arrival means the shipment reached a clearance stage; release requires completion of the applicable destination-country process.

14. What happens if the recipient does not resolve a Far International customs issue?

The official FAQ warns that unresolved clearance can result in abandonment or return under local procedures, with resulting costs charged to the sender.

15. What is the Far International investigation deadline for signed-but-not-received parcels?

The official FAQ states that an investigation request should be made within 14 calendar days after signing.

16. Does Far International provide business tracking technology?

Far International describes a self-developed logistics transportation and tracking system for monitoring orders by delivery method and route.

17. Does Far International publish a public tracking API?

The supplied official pages describe the tracking system but do not publish a verifiable public API endpoint, authentication method, or webhook specification.

Tracking API

17TRACK API reference
// 1. Far International official tracking API:
// Current public official tracking API not confirmed.
//
// 2. 17TRACK API:
// POST https://api.17track.net/track/v2.4/register
// Headers:
// 17token: YourKey
// Content-Type: application/json
//
// Body:
// [{"number":"TRACKING_NUMBER","carrier":"CARRIER_CODE"}]
//
// Confirm the current carrier code in the 17TRACK documentation before production use.

Sources & References

17TRACK is an independent tracking platform and is not affiliated with Far International.

A professional and stable global package tracking platform.

17TRACK
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