All-in Logistics Tracking

Please enter the All-in Logistics tracking number to check the latest shipping status.

jy.kong@szallin.comhttp://www.szallin.com/

About All In Logistics

All In Logistics is a Shenzhen-based cross-border logistics and freight-forwarding provider serving businesses exporting from China and other parts of Asia. Its published capabilities include ecommerce first-leg transport, traditional international freight, overseas warehousing, customs-related support, and door-to-door supply-chain coordination.

Carrier Overview

Field	Verified information
Official name	All In Logistics
Official website	http://www.szallin.com/en
Carrier type	Cross-border logistics provider, freight forwarder, overseas-warehouse operator, and supply-chain coordinator
Primary region	Exports from China and Asia to Europe, the Americas, Japan, Canada, and Australia
Tracking capability	Account-based TMS and WMS route visibility with key-node alerts
Headquarters contact location	Longhua New District, Shenzhen, China

Carrier Entity Relationships

Entity

Relationship

All In Logistics

Canonical logistics provider

View all details for All In Logistics

Entity type	Cross-border freight and supply-chain service provider.
Why it matters to tracking	All In Logistics coordinates booking, transport milestones, customs-related work, warehousing, and partner handoffs according to the purchased route.
Official evidence	Company profile

First-leg services

All In Logistics coordinates FBA and FBM first-leg transport by sea, air, or combined routes.

View all details for first-leg services

Entity type	Operated and coordinated service portfolio.
Why it matters to tracking	A first-leg shipment may show freight, customs, warehouse, and delivery milestones rather than parcel-only scans.
Official evidence	Service overview

TMS and WMS

All In Logistics uses internally developed transport and warehouse systems for route visibility and key-node alerts.

View all details for tracking systems

Entity type	Business tracking products.
Why it matters to tracking	The systems can connect transport and warehouse milestones across an order route.
Official evidence	Digital capabilities

Shipping, airline, courier, and destination partners

External transport partners may physically carry individual route segments.

View all details for transport partners

Entity type	Line-haul and last-mile partners.
Why it matters to tracking	A partner event can indicate electronic booking or custody at one stage; it does not prove that every downstream carrier has received the goods.
Official evidence	Company profile

17TRACK

17TRACK independently aggregates available tracking events and does not transport shipments.

View all details for 17TRACK

Entity type	Independent multi-carrier tracking platform.
Why it matters to tracking	17TRACK can display available events but cannot change addresses, release freight, approve claims, or issue refunds.
Official evidence	17TRACK

Quick Answer

Enter the shipment identifier supplied by All In Logistics, the seller, or the booking contact into the relevant account tracking tool or 17TRACK. If no result appears, remove spaces, distinguish the logistics identifier from the marketplace order number, and ask the sender which carrier currently holds the shipment.

Pro Tip: A booking record or electronic pre-alert can exist before a shipping line, airline, warehouse, courier, or destination partner physically receives the goods. Look for an acceptance, departure, warehouse-receipt, or partner-receipt event before assuming movement has begun.

How to Track All In Logistics Packages

Use the route identifier and tracking channel shown in the booking confirmation, shipping document, seller dispatch notice, or All In Logistics account. Because a shipment may include freight and partner legs, more than one identifier can appear.

Copy the logistics or tracking identifier exactly as supplied by the sender or account manager.
Check the All In Logistics account or route-visibility system associated with the booking.
Enter the carrier-recognized number on 17TRACK for available multi-carrier events.
If a destination or last-mile number appears, track that number with the named delivery partner after its first receipt scan.
If no event appears, ask the sender to confirm the booking reference, transport mode, dispatch date, and current physical custodian.

Identifier differences: a marketplace order number identifies a purchase; a merchant reference identifies the seller’s internal record; a booking or bill number identifies freight documentation; a warehouse order identifies inventory activity; and a last-mile tracking number identifies the local delivery leg. These values are not automatically interchangeable.

Tracking Number Formats and Examples

All In Logistics coordinates several transport and warehouse stages, so users should identify the issuer and document type instead of inferring a service from a prefix. Use masked examples only as document-location guides.

Tracking Number Format

Identifier family

Typical use

All In Logistics shipment or route identifier

Links the booked movement to account-based route visibility.

View all details for shipment or route identifiers

Normalized pattern	Enter the exact identifier supplied in the booking record; remove accidental leading or trailing spaces.
Length/structure	May depend on the account workflow and booked route.
Issued by	All In Logistics or its business system.
Who sees it and where	Business shipper in a booking confirmation, account record, invoice, or transport document.
Tracking scope	Coordinated route and key logistics nodes associated with the booking.
Important caveat	Do not substitute an ecommerce order number unless the tracking channel explicitly accepts it.

Ocean or air freight document identifier

Identifies a freight booking, bill, or air shipment handled within a larger route.

View all details for freight document identifiers

Normalized pattern	Use the document number exactly as printed; masked example: XXXX #### ####.
Length/structure	Structure depends on the transport document and issuing carrier.
Issued by	Freight forwarder, shipping line, airline, or authorized agent.
Who sees it and where	Shipper or consignee on freight documentation.
Tracking scope	Freight leg rather than every warehouse or parcel-delivery event.
Important caveat	A document identifier may represent consolidated cargo and may not be suitable for consumer parcel tracking.

Warehouse order or inventory reference

Connects receiving, storage, transfer, fulfillment, or return activity.

View all details for warehouse references

Normalized pattern	Use the account reference shown in the warehouse record.
Length/structure	Account and workflow dependent.
Issued by	Warehouse or WMS workflow.
Who sees it and where	Merchant in inventory, transfer, or fulfillment records.
Tracking scope	Warehouse milestones, not necessarily international line-haul or final delivery.
Important caveat	A warehouse receipt does not prove that a destination courier has accepted the parcel.

Partner or last-mile tracking number

Tracks the segment handled by a named courier, postal operator, or delivery contractor.

View all details for partner tracking numbers

Normalized pattern	Carrier-specific; masked examples may use X and # characters.
Length/structure	Defined by the issuing partner.
Issued by	Origin, line-haul, destination, or last-mile partner.
Who sees it and where	Merchant or recipient in a dispatch notice, handoff update, or delivery label.
Tracking scope	Usually the issuing partner’s custody segment.
Important caveat	A number visible in All In Logistics systems is not necessarily issued by All In Logistics.

Merchant order or reference ID

Identifies the sale or merchant workflow rather than physical transport.

View all details for merchant references

Normalized pattern	Marketplace- or merchant-defined.
Length/structure	Platform dependent.
Issued by	Merchant or ecommerce platform.
Who sees it and where	Buyer in the order page or purchase confirmation.
Tracking scope	Order lookup unless explicitly mapped to a logistics record.
Important caveat	Ask the seller for the carrier-recognized logistics number if this reference produces no tracking result.

Tracking Statuses and Meanings

Status wording can come from All In Logistics systems or a transport, customs, warehouse, or delivery partner. The responsible party is the entity that physically holds the goods or controls the pending process.

Status Quick Lookup

Status

What it means

Booking or shipment information received

Electronic details exist, but physical acceptance may still be pending.

View all details for booking information received

Lifecycle stage	Pre-shipment
Current responsible party	Sender until pickup or warehouse acceptance is recorded.
What happens next	Pickup, warehouse receipt, or carrier acceptance.
What you should do	Confirm dispatch with the sender if no physical-receipt event follows.

Received at origin warehouse

The goods have entered origin handling or consolidation.

View all details for origin warehouse receipt

Lifecycle stage	Accepted
Current responsible party	Origin warehouse or handling team.
What happens next	Verification, consolidation, packing, and export preparation.
What you should do	Check for discrepancies if quantity, dimensions, or compliance documents are queried.

Departed origin or in line-haul transit

The shipment is moving by sea, air, rail, road, or a combined route.

View all details for line-haul transit

Lifecycle stage	In transit
Current responsible party	The operating shipping, airline, rail, road, or handling partner.
What happens next	Arrival at a gateway, port, airport, rail terminal, or transfer facility.
What you should do	Compare progress with the route plan rather than expecting parcel-style daily scans.

Customs processing

A customs or compliance procedure is underway; arrival does not equal release.

View all details for customs processing

Lifecycle stage	Customs and handoff
Current responsible party	Customs authority, broker, importer, or document provider according to the request.
What happens next	Release, assessment, inspection, or a request for information or payment.
What you should do	Respond through the booking contact with accurate commercial and product documents.

Handed to destination partner

The destination warehouse or delivery partner has taken custody.

View all details for destination handoff

Lifecycle stage	Handover
Current responsible party	The partner named in the first physical receipt scan.
What happens next	Inbound sorting, warehouse receiving, appointment delivery, or parcel induction.
What you should do	Use the partner number after it becomes active.

Out for delivery

A destination delivery partner has assigned the shipment to a delivery run.

View all details for out for delivery

Lifecycle stage	Out for delivery
Current responsible party	Destination delivery partner.
What happens next	Delivery, attempted delivery, appointment rescheduling, or return to the depot.
What you should do	Keep the receiving location accessible and monitor partner instructions.

Delivered or received

A delivery or warehouse-receipt event was recorded.

View all details for delivered or received

Lifecycle stage	Delivered
Current responsible party	Recipient, warehouse, marketplace facility, or receiving agent shown in the record.
What happens next	Receiving verification, inventory check-in, or order closure.
What you should do	Check the receiving point and proof of receipt before reporting non-receipt.

Exception, hold, or return

Movement is interrupted by an operational, address, compliance, payment, or receiving issue.

View all details for exceptions and returns

Lifecycle stage	Exception or return
Current responsible party	The entity named in the latest event, while the sender may need to authorize instructions.
What happens next	Correction, release, rescheduling, storage, redirection, or return movement.
What you should do	Send the exact event, booking number, and requested correction to the booking contact promptly.

Services and Delivery Times

All In Logistics publishes service categories rather than universal consumer delivery promises. The applicable route plan depends on origin, destination, transport mode, cargo, customs, warehouse processing, appointment requirements, and the selected partner network.

Service Comparison

Service

Best for

FBA and FBM first-leg logistics

Inventory moving from China or Asia to ecommerce fulfillment or merchant-delivery networks.

View all details for first-leg logistics

Service type	Cross-border first-leg transport.
Coverage	Published destination programs include the United States, Canada, Europe, the United Kingdom, Japan, and Australia.
Tracking level	Route and key-node visibility through business systems and partner events.
Key size/weight condition	Confirmed during quotation and route design.
Included protection/extra service	Customs, warehouse, and destination coordination can be included in a customized solution.
Main limitation	Receiving appointments and marketplace warehouse acceptance can occur after transport delivery.

International ocean freight

Larger or less time-sensitive commercial cargo.

View all details for ocean freight

Service type	Traditional international freight.
Coverage	International routes designed for the customer’s origin and destination.
Tracking level	Booking, departure, arrival, customs, warehouse, and delivery milestones where supplied.
Key size/weight condition	Container, consolidation, commodity, and route rules apply.
Included protection/extra service	Customs and destination delivery support may be part of the booked solution.
Main limitation	Port schedules, congestion, and customs can affect the plan.

International air freight

Time-sensitive replenishment and commercial cargo.

View all details for air freight

Service type	International air transport.
Coverage	Selected international gateways and onward delivery routes.
Tracking level	Origin handling, flight, gateway, customs, and handoff milestones.
Key size/weight condition	Airline acceptance and cargo restrictions apply.
Included protection/extra service	Customized customs and delivery coordination can be quoted.
Main limitation	Flight capacity and security screening can change routing.

Overseas warehousing and fulfillment

Inventory storage, transfer, local dispatch, returns, and one-piece fulfillment.

View all details for overseas warehousing

Service type	Warehouse and distribution service.
Coverage	Published warehouse regions include the United States, Europe, and Southeast Asia.
Tracking level	WMS inventory and order milestones plus partner delivery events.
Key size/weight condition	Warehouse capability and delivery-channel limits apply.
Included protection/extra service	Transfer, local delivery, and returns can be configured by service agreement.
Main limitation	Warehouse receipt and marketplace inventory availability are separate milestones.

Delivery Time

Service

Published delivery standard

Ocean freight and sea-based first leg

A shipment-specific schedule is established during quotation and booking.

View timing details for ocean routes

Business or calendar days	Defined by the route plan and partner schedule.
Guarantee status	The published service pages do not establish a universal money-back delivery guarantee.
Starts counting from	Use the milestone specified in the shipment quote, such as cargo acceptance or scheduled departure.
Main delay factors	Cutoff, sailing changes, port congestion, customs, handoff, and delivery appointments.
Official source date/validity	Confirm the current booking schedule with All In Logistics before dispatch.

Air freight and air-based first leg

A shipment-specific schedule is established according to flight and destination arrangements.

View timing details for air routes

Business or calendar days	Defined in the current quote or route plan.
Guarantee status	An estimated schedule should not be treated as a guarantee.
Starts counting from	Use the accepted-cargo or departure milestone stated in the booking.
Main delay factors	Capacity, security screening, customs, warehouse receipt, and destination delivery.
Official source date/validity	Reconfirm before tendering cargo because flight arrangements can change.

Overseas warehouse fulfillment

Dispatch and delivery timing follows the warehouse order and selected local channel.

View timing details for warehouse fulfillment

Business or calendar days	Defined by warehouse cutoffs and the destination service.
Guarantee status	Depends on the contracted warehouse and delivery product.
Starts counting from	Warehouse order release or carrier acceptance, according to the service agreement.
Main delay factors	Inventory availability, address quality, order cutoff, weekends, and local exceptions.
Official source date/validity	Use the current warehouse service quotation.

Destination Country Delivery Times

Destination Country / Region

Primary Service Type

United States

FBA/FBM first leg, ocean or air freight, overseas warehousing

View destination planning for the United States

Estimated Delivery Time Range	Use the shipment-specific window in the current quotation and routing plan.
Average Delivery Days	Calculate against the selected air, ocean, warehouse-transfer, or local-delivery product rather than combining unlike services.
Last-Mile Partner / Handoff Carrier	The named carrier or receiving facility shown in the booking and handoff record.
Customs & Clearance Tips	Confirm importer details, product compliance, duties, and marketplace receiving requirements before dispatch.

Canada

FBA/FBM first leg and international freight

View destination planning for Canada

Estimated Delivery Time Range	Use the route window supplied with the booking.
Average Delivery Days	Measure by transport mode and final delivery product.
Last-Mile Partner / Handoff Carrier	The destination partner identified after customs and physical handoff.
Customs & Clearance Tips	Prepare commercial documents, importer information, classification, and tax instructions before departure.

United Kingdom

FBA/FBM first leg, freight, and European warehouse routing

View destination planning for the United Kingdom

Estimated Delivery Time Range	Use the current route-specific quote.
Average Delivery Days	Evaluate air, ocean, customs, and local fulfillment separately.
Last-Mile Partner / Handoff Carrier	The carrier named in the destination delivery record.
Customs & Clearance Tips	Confirm importer, VAT, commodity, and receiving requirements for the selected transaction.

European Union

European first leg, ocean or air freight, overseas warehousing

View destination planning for the European Union

Estimated Delivery Time Range	Use the lane and entry-country schedule in the quotation.
Average Delivery Days	Compare movements using the same entry port, customs model, warehouse, and delivery channel.
Last-Mile Partner / Handoff Carrier	The partner assigned to the booked European lane.
Customs & Clearance Tips	Import VAT and customs procedures differ by entry country and importer arrangement; verify these before shipment.

Japan

FBA/FBM first leg and international freight

View destination planning for Japan

Estimated Delivery Time Range	Use the current shipment quotation.
Average Delivery Days	Measure by the booked transport and final receiving workflow.
Last-Mile Partner / Handoff Carrier	The destination carrier or facility listed in the handoff data.
Customs & Clearance Tips	Check importer, product compliance, labeling, and fulfillment-center appointment requirements.

Australia

FBA/FBM first leg and international freight

View destination planning for Australia

Estimated Delivery Time Range	Use the route-specific booking schedule.
Average Delivery Days	Compare like-for-like air, ocean, and local-delivery services.
Last-Mile Partner / Handoff Carrier	The partner named after destination processing and handoff.
Customs & Clearance Tips	Declare goods accurately and check biosecurity, packaging, importer, and tax requirements.

Southeast Asia

Regional export coordination and overseas warehousing

View destination planning for Southeast Asia

Estimated Delivery Time Range	Use the country and lane schedule in the selected solution.
Average Delivery Days	Measure each origin, destination country, customs route, and delivery product independently.
Last-Mile Partner / Handoff Carrier	The regional warehouse or destination carrier identified in the booking.
Customs & Clearance Tips	Country-specific import permissions, tariffs, and product documentation should be checked before dispatch.

A route quotation is the controlling source for planned timing. An estimated arrival, estimated delivery window, transport schedule, and guaranteed delivery commitment are different concepts; only written service terms can create a guarantee.

Common Tracking Problems and Solutions

Start by identifying the latest physical event, current custodian, and correct shipment identifier. The sender controls commercial instructions, while the physical carrier or warehouse controls operational scans.

Problem & Solution

Problem/status shown

Immediate action

Invalid number or no result

Verify the identifier type and ask the sender for the carrier-recognized number.

View all details for an invalid number

Likely cause	Order number entered, transcription error, pre-advice only, or wrong carrier selection.
Check first	Booking email, label, invoice, and dispatch message.
When to escalate	When the sender confirms physical dispatch but cannot provide a working logistics identifier.
Who to contact	Sender or All In Logistics booking contact.

Booking created but no acceptance scan

Ask whether cargo has physically reached the origin warehouse or carrier.

View all details for pre-shipment records

Likely cause	Electronic booking created before pickup, tender, or receiving.
Check first	Dispatch date and origin receiving record.
When to escalate	When the planned pickup or receiving milestone has passed.
Who to contact	Sender or origin account manager.

Long gap in transit

Compare the latest scan with the mode-specific route plan.

View all details for an in-transit gap

Likely cause	Ocean or flight movement, consolidation, terminal processing, customs, or partner data delay.
Check first	Transport mode, scheduled departure or arrival, and last physical event.
When to escalate	When the current route milestone or written update window has passed.
Who to contact	All In Logistics account manager; the sender should lead a commercial investigation.

Partner awaiting handoff

Wait for the partner’s first physical receipt scan and continue tracking the upstream route.

View all details for a pending partner handoff

Likely cause	Destination label or electronic manifest created before physical transfer.
Check first	Whether the upstream carrier shows customs release or destination arrival.
When to escalate	When the planned handoff milestone has passed without receipt.
Who to contact	All In Logistics before partner acceptance; destination partner after acceptance.

Address or delivery exception

Send the corrected address and receiving instructions through the authorized booking party.

View all details for delivery exceptions

Likely cause	Incomplete address, appointment issue, inaccessible site, missing contact, or capacity constraint.
Check first	Consignee name, phone, postal code, facility reference, and appointment instructions.
When to escalate	Immediately when storage, redelivery, or return risk is mentioned.
Who to contact	Sender or account manager, plus the destination partner when its reference is active.

Customs hold

Provide the requested commercial, product, importer, tax, or compliance documents.

View all details for a customs hold

Likely cause	Document review, classification, valuation, tax, inspection, or restricted-goods review.
Check first	The exact request and responsible importer or broker.
When to escalate	When a formal response or payment deadline is stated.
Who to contact	All In Logistics account manager and the designated importer or broker.

Delivered but not received

Check the stated delivery location, receiving desk, warehouse, household, neighbors, and proof of receipt.

View all details for delivered but not received

Likely cause	Reception by an agent, marketplace dock, warehouse, alternate location, or premature partner scan.
Check first	Delivery address, recipient name, timestamp, photo, signature, dock receipt, and inventory-receiving status.
When to escalate	After checking all receiving points and obtaining the partner’s proof of delivery.
Who to contact	Destination delivery partner and sender; ask All In Logistics to coordinate when the shipment was booked through its account.

Lost, damaged, or returned

Preserve packaging and evidence, then notify the booking party before disposal or repair.

View all details for loss, damage, or return

Likely cause	Handling damage, shortage, failed delivery, customs refusal, address issue, or unclaimed cargo.
Check first	Quantity, external condition, delivery receipt, exception notes, photos, and value documents.
When to escalate	Immediately after discovery and within the applicable written contract or carrier deadline.
Who to contact	The contracting sender or All In Logistics account manager.

International Shipping, Customs and Carrier Handoffs

All In Logistics coordinates international routes that can involve origin warehouses, shipping or airline partners, customs authorities, overseas warehouses, and destination delivery companies. Electronic pre-advice and physical custody transfer are separate events.

International Flow

Stage

What is happening

Booking and pre-advice

Shipment data and route instructions are created before or around cargo tender.

View all details for booking and pre-advice

Physical custodian/responsible entity	Sender until physical pickup or warehouse receipt.
Typical tracking event	Booking created or shipment information received.
Can the tracking number change?	A downstream freight, warehouse, or delivery identifier may be added.
Normal visibility gap	Between data creation and first physical receipt.
What the customer should do	Confirm cargo tender and document accuracy.

Origin warehouse and export preparation

Cargo is received, checked, consolidated, packed, and prepared for export.

View all details for origin processing

Physical custodian/responsible entity	Origin warehouse or handling provider.
Typical tracking event	Warehouse received, packed, consolidated, or ready for dispatch.
Can the tracking number change?	Freight documents or consolidated-load references may be assigned.
Normal visibility gap	During consolidation and cutoff preparation.
What the customer should do	Resolve quantity, packaging, commodity, or document discrepancies.

Export processing and security

Export declarations, carrier acceptance, and security checks are completed.

View all details for export processing

Physical custodian/responsible entity	Export handler, carrier, broker, or authority according to the stage.
Typical tracking event	Export cleared, carrier accepted, or departure arranged.
Can the tracking number change?	The main transport document may become the active reference.
Normal visibility gap	During terminal handling and departure queues.
What the customer should do	Respond quickly to export-document requests.

International line-haul

The shipment moves by sea, air, rail, road, or combined transport.

View all details for international line-haul

Physical custodian/responsible entity	Operating carrier and terminal handlers.
Typical tracking event	Departed origin, in transit, transshipment, or arrived at destination gateway.
Can the tracking number change?	Existing references usually remain linked, while partner references can be added.
Normal visibility gap	Between departure, transshipment, and arrival reports.
What the customer should do	Follow the planned transport milestone rather than expecting daily scans.

Import customs

The destination authority assesses the declaration and may release, inspect, or request information.

View all details for import customs

Physical custodian/responsible entity	Customs-controlled facility, broker, importer, or carrier.
Typical tracking event	Arrived for customs, under review, released, or information required.
Can the tracking number change?	Customs and broker references may supplement the transport number.
Normal visibility gap	During review, inspection, assessment, or payment processing.
What the customer should do	Provide accurate documents and follow importer or broker instructions.

Partner handoff

Electronic data is sent, goods are physically transferred, and the partner records its first receipt scan.

View all details for partner handoff

Physical custodian/responsible entity	Upstream operator until transfer; destination partner after physical acceptance.
Typical tracking event	Pre-advised, awaiting handoff, tendered, or received by destination partner.
Can the tracking number change?	A last-mile number may be generated and linked to the original record.
Normal visibility gap	Between customs release, deconsolidation, tender, and first partner scan.
What the customer should do	Track upstream until the destination partner confirms physical receipt.

Last mile or warehouse receiving

The destination partner delivers to a consignee, warehouse, or fulfillment facility.

View all details for final delivery

Physical custodian/responsible entity	Destination delivery partner until receipt.
Typical tracking event	Out for delivery, appointment scheduled, delivered, or warehouse received.
Can the tracking number change?	The destination reference may become the primary operational number.
Normal visibility gap	Between physical delivery and warehouse inventory check-in.
What the customer should do	Distinguish delivery confirmation from final inventory availability.

Delivery Management and Post-shipment Options

Post-shipment changes depend on the booked carrier, customs stage, warehouse status, and destination partner. The contracting sender should normally submit commercial instructions through the All In Logistics account manager.

Delivery Management

Option

Who can request

Address or consignee correction

Contracting sender or authorized account contact

View address correction conditions

Eligibility	Subject to customs, security, carrier, and destination rules.
Deadline/available stage	Request before final delivery or irreversible customs and transport processing.
Fee	Determined by the booked route and partner.
Guaranteed?	No; operational approval is required.
Official action link	Contact All In Logistics

Warehouse transfer, fulfillment, or return instruction

Authorized merchant account

View warehouse instruction conditions

Eligibility	Inventory must be identifiable and available in the applicable warehouse workflow.
Deadline/available stage	Before order release or according to the warehouse service agreement.
Fee	Based on handling, storage, transfer, and delivery services.
Guaranteed?	Execution depends on inventory status and operational acceptance.
Official action link	All In Logistics service portal

Proof of delivery request

Sender, consignee, or authorized business contact

View proof of delivery conditions

Eligibility	Depends on the destination partner and service purchased.
Deadline/available stage	After a delivery or warehouse-receipt event.
Fee	Service terms apply.
Guaranteed?	The available evidence depends on the partner’s delivery product.
Official action link	Contact All In Logistics

Lost, Damaged, Claims, Insurance and Refunds

A tracking inquiry, transport investigation, cargo claim, insurance claim, freight adjustment, and seller refund are separate processes. Preserve the goods and packaging and follow the written quotation, service agreement, transport document, and insurance terms.

Claims and Refunds

Process

Use when

Tracking inquiry

A milestone is missing, delayed, or unclear.

View tracking inquiry requirements

Who files	Sender, consignee, or authorized account contact.
Earliest/latest filing time	Raise it when the written route milestone or update window has passed.
Required evidence	Shipment identifier, route, dispatch date, and latest event.
Possible outcome	Status clarification, partner trace, or request for information.
Official link	All In Logistics contact

Loss, damage, or shortage claim

Cargo is missing, damaged, or short at delivery or warehouse receipt.

View cargo claim requirements

Who files	The contracting party or other party authorized by the governing transport terms.
Earliest/latest filing time	Notify promptly and use the deadline in the applicable transport, warehouse, or insurance terms.
Required evidence	Transport document, delivery receipt, exception notation, photos, invoice, value proof, packing list, and retained packaging.
Possible outcome	Investigation, evidence request, settlement under applicable liability terms, or denial.
Official link	All In Logistics contact

Insurance claim

The shipment was insured and a covered event occurred.

View insurance claim requirements

Who files	The insured or authorized claimant named by the policy.
Earliest/latest filing time	Follow the policy’s notice and documentation deadlines.
Required evidence	Policy or certificate, shipment documents, cause-of-loss evidence, value proof, survey or photos, and claim statement.
Possible outcome	Insurer investigation, covered settlement, partial settlement, or denial under policy terms.
Official link	Request the policy-specific claim channel from the account manager.

Seller or marketplace refund

A buyer seeks reimbursement under the sale agreement or platform policy.

View seller refund requirements

Who files	Buyer with the merchant or marketplace.
Earliest/latest filing time	Use the seller’s or marketplace’s purchase-protection window.
Required evidence	Order record, tracking, correspondence, and photos where relevant.
Possible outcome	Refund, replacement, request for more evidence, or denial.
Official link	Use the merchant or marketplace order channel.

17TRACK cannot approve a claim, insurance payment, freight adjustment, or ecommerce refund.

Shipping Restrictions and Special Handling

Cargo acceptance depends on commodity, route, carrier, customs, destination law, warehouse capability, and documentation. Disclose the exact product, materials, batteries, liquids, dimensions, weight, value, and intended use before booking.

Shipping Restrictions

Customer Service

For the fastest investigation, use the account manager or official contact channel tied to the booking. Prepare the shipment identifier, sender and consignee details, transport mode, dispatch date, latest event, and supporting documents.

Customer Service

Channel

Verified contact/link

Official website

http://www.szallin.com/en

View website contact details

Best for	Service information, company details, and consultation entry points.
Region/language	International; English and Chinese site versions.
Hours and time zone	Online access; response timing follows the service arrangement.
Information to prepare	Route, cargo, service need, shipment identifier, and contact details.
Important limitation	The public website is not a substitute for the account workflow assigned to an existing booking.

Customer service telephone

0755-21053684

View telephone contact details

Best for	Booking, shipment, service, and escalation questions.
Region/language	Shenzhen, China; language routing depends on staff availability.
Hours and time zone	The official site describes one-to-one support and a professional operations team providing 7×24 online service.
Information to prepare	Shipment reference, company name, origin, destination, transport mode, and latest event.
Important limitation	International callers may need China’s country code and should use the account contact where available.

Mobile contact

13632525006

View mobile contact details

Best for	Consultation and follow-up using the official published contact.
Region/language	China contact.
Hours and time zone	Use reasonable China Standard Time contact hours unless an account service arrangement states otherwise.
Information to prepare	Company, shipment reference, cargo description, route, and requested action.
Important limitation	Do not send sensitive identity or payment data until the recipient and purpose are authenticated.

Account manager and operations team

Use the contact assigned to the customer’s service agreement or booking.

View account support details

Best for	Route updates, customs documents, warehouse instructions, exceptions, and claims coordination.
Region/language	Based on the customer’s assigned team.
Hours and time zone	According to the account service arrangement.
Information to prepare	Tracking or booking number, dispatch date, addresses, service type, latest scan, cargo description, value proof, and photos where relevant.
Important limitation	Commercial changes may require authorization from the contracting sender.

Ecommerce and Business Tracking

All In Logistics states that its internally developed TMS and WMS support route visualization, key-node alerts, customized workflows, and customs-related functions. 17TRACK serves a different role by normalizing tracking across multiple carriers.

Developer/API Comparison

Option

Provider

Business TMS and WMS workflow

All In Logistics

View business system details

Carrier coverage	Routes and warehouse operations coordinated for the customer’s All In Logistics account.
Primary use	Transport visibility, warehouse operations, customized processes, and key-node alerts.
Authentication	Account access arranged through the business relationship.
Tracking/batch/webhook capability	The official site confirms system-based route tracking and alerts but does not provide public technical endpoint specifications.
Current developer documentation	Use implementation material supplied directly for the customer account.
Migration/deprecation note	Follow the current account implementation instructions.

Multi-carrier tracking API

17TRACK

View 17TRACK API details

Carrier coverage	Multi-carrier tracking supported by 17TRACK.
Primary use	Registration, normalized tracking, batch operations, and shipment-event integration.
Authentication	17token request header.
Tracking/batch/webhook capability	Use the capabilities and limits documented for the selected 17TRACK API plan.
Current developer documentation	17TRACK API documentation
Migration/deprecation note	Implement the currently documented API version and monitor official API notices.

FAQ

1. How do I track my All In Logistics shipment?

Enter the logistics identifier from the booking or dispatch record in the assigned All In Logistics account tool or 17TRACK. If a destination-partner number appears later, use that number after the partner records physical receipt.

2. Where can I find my All In Logistics tracking number?

Look in the booking confirmation, shipping documents, account record, seller dispatch message, warehouse order, or last-mile label. Ask the sender which identifier is accepted by the current carrier.

3. What does an All In Logistics tracking number look like?

The structure depends on whether the identifier represents an All In Logistics route, freight document, warehouse order, merchant reference, or partner delivery leg. Do not identify a service from a prefix alone.

4. When will the first All In Logistics tracking event appear?

The first operational event should appear after physical pickup, warehouse receipt, or carrier acceptance. A booking-created event only confirms electronic information.

5. Why is my All In Logistics tracking not updating?

Freight movement, consolidation, terminals, customs, and partner handoffs can create scan gaps. Compare the latest event with the shipment-specific route plan and escalate after the stated milestone passes.

6. How long does All In Logistics delivery take?

Use the schedule in the current quotation or booking because timing depends on mode, route, customs, warehouse operations, and destination delivery. An estimate is not a delivery guarantee.

7. What should I do after an All In Logistics delivery attempt fails?

Check the destination partner’s event for the reason and send corrected address, contact, access, or appointment details through the authorized booking party.

8. What should I do if All In Logistics tracking says delivered but I received nothing?

Check the stated location, household, reception, neighbors, warehouse, dock, and proof of delivery first. Then contact the destination partner and ask the sender or All In Logistics account manager to coordinate an investigation.

9. How do I report a lost or damaged All In Logistics shipment?

Notify the contracting sender or account manager promptly, preserve the packaging and contents, and provide photos, delivery records, packing lists, invoices, and value evidence.

10. How do I contact All In Logistics?

Use the assigned account manager, the official website, or the published Shenzhen contacts 0755-21053684 and 13632525006. Prepare the shipment identifier and latest event before contacting support.

11. Why can an All In Logistics shipment have multiple tracking numbers?

Different identifiers can represent the booking, freight document, warehouse order, consolidated load, and last-mile delivery. Each issuer may expose only the events for its own stage.

12. Who is responsible during an All In Logistics carrier handoff?

The upstream operator remains the physical custodian until transfer, and the destination partner assumes operational custody after physical acceptance. Electronic pre-advice alone does not complete the handoff.

13. Does destination arrival mean an All In Logistics shipment cleared customs?

No. Destination arrival identifies a transport milestone, while customs release is a separate regulatory decision that may require review, documents, inspection, duties, or taxes.

14. Does delivery to a marketplace warehouse complete an All In Logistics shipment?

Delivery can complete the transport leg without completing marketplace inventory check-in. Dock receipt, warehouse receiving, discrepancy review, and inventory availability are separate stages.

15. Can businesses connect All In Logistics tracking to an API?

Businesses should request current integration material for the account-based TMS and WMS directly from All In Logistics. For multi-carrier tracking, businesses can evaluate the documented 17TRACK API.

Tracking API

All In Logistics confirms internally developed TMS and WMS capabilities, but its supplied public pages do not provide a public tracking endpoint, method, authentication specification, or developer reference. Obtain current account integration instructions directly. The 17TRACK example below retains a carrier-code placeholder rather than guessing.

See the 17TRACK API documentation for current request rules and responses.

# 1. All In Logistics official tracking API
# Current public official tracking API not confirmed.
# Request account-specific TMS/WMS integration documentation directly.

# 2. 17TRACK API: register a tracking number
curl --request POST \
  --url https://api.17track.net/track/v2.4/register \
  --header '17token: YourKey' \
  --header 'Content-Type: application/json' \
  --data '[
    {
      "number": "TRACKING_NUMBER",
      "carrier": "CARRIER_CODE"
    }
  ]'

# Keep CARRIER_CODE as a placeholder until the current 17TRACK
# carrier directory or API response identifies the correct code.