SHJX Tracking

Please enter the SHJX tracking number to check the latest shipping status.

http://www.juxiex.com/

TRACK

About SHJX

SHJX is an international freight-forwarding and cross-border logistics service provider based in Shanghai. SHJX arranges international dedicated lines, international express, tracked and economy international small parcels, postal services, and overseas-warehouse support for individuals, merchants, and cross-border sellers.

Field	Confirmed information
Official name	Shanghai Juxi International Freight Forwarding Co., Ltd. is the legal name shown on the official website.
Official website	https://www.juxiex.com/
Carrier type	International freight forwarder and cross-border logistics service provider.
Primary region	China-origin international shipping serving Europe, North America, Asia-Pacific, Africa, and South America routes.
Tracking page	SHJX online waybill tracking entry
Operating history	The official About page states operations began in 2016 and formal establishment took place in 2019.
Headquarters	Shanghai, China; the official contact address is in Qingpu District, Shanghai.

Carrier Entity Relationships

Entity	Relationship summary
SHJX	SHJX is the forwarding and logistics service provider that organizes the listed cross-border shipping solutions.
Dedicated lines	SHJX operates or arranges China-origin dedicated-line products for selected destinations.
International express	SHJX offers international express arrangements that may use established express networks.
Postal products	SHJX lists postal and e-commerce postal products whose customs and delivery stages use postal networks.
17TRACK	17TRACK aggregates available tracking events; 17TRACK does not transport parcels or decide claims.

Quick Answer

Enter the SHJX waybill or tracking number on the official SHJX website, or enter it in 17TRACK. If no event appears, first check that you used a waybill number rather than an order or reference number, remove spaces and punctuation, and allow time for the first acceptance scan. 17TRACK is an independent tracking platform and cannot change delivery details, issue refunds, or approve claims.

How to Track SHJX Packages

Use the official SHJX tracking entry for SHJX-operated shipment records, and use 17TRACK when you need a consolidated view across available logistics networks.

Route	Steps
Official SHJX tracking	1. Open the official website. 2. Select the waybill tracking entry. 3. Enter the shipment identifier. 4. Review the latest event and contact SHJX with the waybill if action is needed.
17TRACK tracking	1. Open 17TRACK. 2. Enter the waybill number. 3. Submit the query. 4. Compare the latest event with the seller’s dispatch information and the official SHJX record.
Number location	Look on the SHJX waybill, dispatch notice, shipping label, seller’s shipment email, or marketplace logistics page. An order number identifies a purchase; it is not automatically a tracking number.

Tracking Number Formats and Examples

SHJX’s public pages identify shipment tracking through a waybill or order-tracking entry but do not publish one universal number grammar. A number visible in SHJX or 17TRACK may have been issued by a postal, express, airline, or last-mile partner. Do not infer the service from a prefix alone.

Tracking Number Format

Identifier family

Normalized pattern

SHJX waybill

Alphanumeric or numeric format supplied on the shipment waybill; use a masked example such as SHJX #### ####.

View all details for SHJX waybill identifiers

Issued by	The identifier is associated with a SHJX shipment record; the underlying transport label may be issued by a selected network partner.
Typical use	Used by the sender, buyer, and SHJX operations team to locate a shipment.
Where seen	Waybill, shipping label, seller dispatch notice, official tracking page, or 17TRACK.
Tracking scope	Visibility depends on the selected product and partner scans.
Caveat	Order IDs, reference IDs, label IDs, and delivery notices should not be substituted unless SHJX or the seller identifies them as the tracking identifier.

International postal identifier

A postal-format identifier may be supplied for postal products; use a masked example such as XX#########XX.

View all details for international postal identifiers

Issued by	The origin postal operator or a postal channel may issue the identifier; SHJX may arrange the shipment and display its events.
Typical use	Tracked postal small parcels, e-commerce postal services, or EMS-related arrangements.
Who sees it	The sender may see it on the postal receipt; the buyer may see it in the dispatch notice.
Tracking scope	Events can change at export, customs, destination exchange, and last-mile stages.
Caveat	A destination network may continue using the origin identifier after handoff; tracking visibility does not establish who issued it.

Tracking Statuses and Meanings

Status	Lifecycle stage
Order or label created	Pre-shipment: shipment data exists, but a physical acceptance scan may not have occurred.
SHJX received or inbound scan	Accepted: SHJX has recorded receipt at an operating location; sorting or dispatch follows.
In transit	Line-haul or processing: the shipment is moving through the selected route.
Customs or handoff	Cross-border processing: customs or a delivery network is handling the next transport stage.
Out for delivery	Last mile: a delivery route is planned for the address.
Delivered or returned	Completed or exception: check delivery evidence, recipient location, or seller instructions.

Services and Delivery Times

SHJX lists dedicated lines, international express, tracked small parcels, economy small parcels, postal products, and overseas-warehouse services. Published timing depends on the selected route; a service estimate is not automatically a delivery guarantee.

Service Comparison

Service	Service type
International dedicated lines	Point-to-point cross-border, door-to-door logistics arrangement.
International express	International letters, commercial documents, and goods arranged through express networks.
Tracked international small parcels	Cross-border small-parcel service with tracking-oriented routes.
Economy international small parcels	Lower-cost postal or economy routing; tracking scope depends on the product.
International E-commerce postal products	Small-parcel products using postal customs and delivery networks.

Delivery Time

Service	Published delivery standard
United Kingdom dedicated line	The official page states 5–8 days to delivery for the listed route.
Canada dedicated line	The official page states 8–12 business days for the listed product.
International E-post	The official product listing states approximately 7–15 working days.
International E-express	Japan, Korea, Hong Kong, Singapore, and Taiwan are listed at 2–4 working days; other destinations require route confirmation.
Postal sea parcel	The official listing states approximately 25–45 working days.
Postal SAL parcel	The official listing states approximately 10–30 working days.

Destination Country Delivery Times

Destination country or region	Primary route and estimated time
United Kingdom	Dedicated line; approximately 5–8 days on the listed route.
Canada	Dedicated line; approximately 8–12 working days on the listed route.
Japan, Korea, Hong Kong, Singapore, Taiwan	International E-express; approximately 2–4 working days on the listed product.
Europe, Asia, Africa, and other listed destinations	Postal or dedicated-line routing; the applicable range depends on the selected product, destination, customs, and last-mile handling.

Delivery estimates can be affected by dispatch cutoffs, weekends, holidays, route capacity, weather, address quality, customs, security inspection, and partner handoffs. SHJX’s product pages should be checked for the exact route before dispatch.

Common Tracking Problems and Solutions

Problem or status	First action
Number invalid	Re-enter the waybill exactly, remove spaces, and confirm the seller did not provide an order number.
No event	Ask the sender to confirm physical handover and wait for the first operational scan.
No update in transit	Check both SHJX and 17TRACK, then ask the sender to request an investigation through SHJX.
Customs delay	Prepare an accurate invoice, declaration, and any requested import information; do not assume arrival means release.
Delivery exception or return	Verify the address and recipient availability and contact the sender or SHJX promptly about redelivery or return charges.
Delivered but missing	Check the entrance, reception desk, household members, and neighbors; request delivery evidence and ask the sender to escalate.

International Shipping, Customs and Carrier Handoffs

Stage	What the customer should understand
Origin acceptance	SHJX or an origin operating partner records receipt, sorting, and preparation for dispatch.
Export processing	The shipment is consolidated, security-checked, and prepared for international transport.
Export customs	Declarations and inspection may affect dispatch; accurate contents and value are important.
Line haul and destination processing	The parcel moves internationally and may have a scan gap between transport milestones.
Import customs and last mile	The destination network handles import procedures and delivery; the original identifier may continue to display events.

The official product pages describe postal customs and destination postal delivery for some small-parcel services. Customs arrival is not the same as customs release, and an electronic pre-advice is not the same as physical acceptance.

Delivery Management and Post-shipment Options

Address accuracy and recipient availability are the customer’s most important delivery controls. If delivery fails, the sender should contact SHJX because route-specific redelivery, return, and re-dispatch rules may apply.

Lost, Damaged, Claims, Insurance and Refunds

Process	Use when
Tracking inquiry	Use when an event is unclear or the shipment has stopped updating; provide the waybill and latest scan.
Loss investigation	For route-specific loss claims, the sender should submit cost evidence, refund evidence, or a replacement waybill as requested by SHJX.
Route compensation	The official Canada product states different limits for pre-dispatch, not-yet-online, and online loss cases, with a maximum of RMB 100 in the stated circumstances.
Damage or shortage	The cited Canada product excludes post-delivery damage, shortage, fragile goods, inspection, delay, and force-majeure cases from compensation.

Keep the packaging, contents, invoices, photographs, value evidence, and shipment records. 17TRACK cannot approve a SHJX claim or refund.

Shipping Restrictions and Special Handling

Category	Official product guidance
General acceptance	The cited United States route accepts ordinary goods only and applies package weight and dimension limits.
Dangerous or regulated goods	Examples listed include liquids, powders, pastes, aerosols, alcohol, tobacco, medicines, blades, lighters, chemicals, and counterfeit goods.
Battery-powered goods	The cited United States route does not accept battery-powered products.
Declaration	The sender must declare contents accurately; incorrect data can cause inspection, delay, return, or additional charges.

Customer Service

Channel	Verified contact or link
Website and tracking	Official SHJX website; use the online waybill tracking entry.
Telephone	021-60739366 or 18485410795, as displayed on the official website.
Email	chenjingxuan@juxiguojiwul.onaliyun.com, as displayed on the official website.
Office address	Qingpu District, Shanghai, China; consult the official contact page before visiting.

Prepare the waybill, dispatch date, origin and destination, service name, latest scan, recipient address, contents description, value evidence, and photographs. For a marketplace purchase, contact the seller as well because the seller is usually the contracting shipper.

Ecommerce and Business Tracking

Merchants can use the SHJX website for shipment-level checks and 17TRACK for multi-network visibility. Before automating operations, confirm the identifier supplied by SHJX and the current documentation of the chosen API.

Developer/API Comparison

Option

Provider

Official carrier integration

SHJX

View all details for the official carrier integration

Carrier coverage	SHJX shipment records and route products.
Primary use	Operational shipment lookup and customer-service workflows.
Authentication	Confirm directly with SHJX before implementation.
Tracking and batch capability	Use only capabilities documented by SHJX for the selected account.
Current documentation	Use the official contact and website channels for integration confirmation.
Migration note	Do not rely on an undocumented or legacy endpoint.

Multi-carrier API

17TRACK

View all details for the 17TRACK API

Carrier coverage	Multiple supported carriers, with availability determined by the submitted identifier and carrier code.
Primary use	Normalized tracking visibility for ecommerce and multi-carrier operations.
Authentication	17token header as specified in the current API documentation.
Tracking and batch capability	The documented register endpoint accepts an array of tracking records.
Current documentation	17TRACK API documentation.
Migration note	Confirm the current API version and carrier-code requirements before production use.

FAQ

Basic FAQs

1. How do I track my SHJX package?

Enter the SHJX waybill on the official SHJX website or use 17TRACK to view available shipment events.

2. Where can I find my SHJX tracking number?

Check the shipping label, waybill, seller dispatch message, or marketplace shipment page.

3. What does a SHJX tracking number look like?

SHJX uses shipment waybills, but the visible identifier can depend on the selected route and transport partner, so a prefix alone is not conclusive.

4. When will the first SHJX scan appear?

The first event appears after shipment data and physical handling are recorded by the relevant operating network.

5. Why is my SHJX tracking not updating?

A transport or handoff scan may be pending; verify the number on both tracking services and ask the sender to contact SHJX.

6. How long does SHJX delivery take?

The official listings give route-specific examples including 5–8 days to the United Kingdom, 8–12 working days to Canada, and 7–15 working days for international E-post.

7. What should I do after a SHJX delivery failure?

Check the address and recipient availability, then ask the sender or SHJX about redelivery, pickup, or return handling.

8. What should I do if SHJX says delivered but I have not received the parcel?

Check delivery locations, household members, reception, and neighbors, then request delivery evidence and have the sender escalate.

9. How do I report a lost or damaged SHJX shipment?

The sender should contact SHJX with the waybill, value evidence, packaging details, and photographs; route-specific terms determine eligibility.

10. How can I contact SHJX?

Use the official website, 021-60739366, 18485410795, or the email shown on the official contact information.

Expert FAQs

11. Does SHJX issue every tracking number shown in a shipment?

No single assumption is safe: SHJX arranges multiple international and postal products, and a route partner or origin postal network may issue the transport identifier.

12. Does a handoff scan mean the destination carrier has accepted the parcel?

Not necessarily; electronic pre-advice, physical handover, and the destination carrier’s first acceptance scan are separate events.

13. Does arrival at customs mean the SHJX parcel has cleared customs?

No. Arrival indicates customs processing may have begun; release requires the applicable destination procedures and information.

14. Which SHJX service is intended for small ecommerce parcels?

SHJX lists tracked and economy international small parcels, including international E-commerce postal products with route-specific limits.

15. What information should a business prepare before asking SHJX about a shipment?

Prepare the waybill, product or route name, dispatch date, addresses, latest event, declaration details, and any value or damage evidence.

Tracking API

// 1. SHJX official tracking API
// Current public official tracking API not confirmed.
// Contact SHJX before building a direct integration.

// 2. 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

// Confirm the current SHJX carrier code in 17TRACK documentation
// before sending production requests.