About Liccardi
Liccardi Express Courier is the operating brand of F.lli Liccardi S.r.l., an Italian courier and logistics company serving documents and goods across Italy. The company describes its core network as national, with an operating and sorting hub in Casandrino, near Naples, and branches in multiple Italian cities.
| Field | Verified information |
| Official name | F.lli Liccardi S.r.l.; the website presents the operating brand as Liccardi Express Courier. |
| Official website | https://www.liccarditrasporti.com/ |
| Carrier type | Express courier and logistics operator for private and business customers. |
| Primary region | Italy; the company states that it covers the entire national territory. |
| Central operating hub | Via P. Borsellino, 133, 80025 Casandrino (NA), Italy. |
| Established activity | The modern company began operating in 1992; the business states that the transport firm originated thirty years earlier. |
Carrier Entity Relationships
| Entity | Relationship to Liccardi |
| F.lli Liccardi S.r.l. | F.lli Liccardi S.r.l. is the legal company named by the website behind the Liccardi Express Courier brand. |
| Domestic courier services | Liccardi operates national courier and logistics services for documents and goods across Italy. |
| Casandrino hub | The Casandrino facility is described as the central operating and sorting point, with logistics, warehousing and shipment activities. |
| Tracking and proof of delivery | Liccardi lists shipment tracking and Prova di Consegna, meaning proof of delivery, among its services. |
| 17TRACK | 17TRACK is an independent platform that may aggregate available Liccardi events; it does not operate Liccardi transport or customer claims. |
Quick Answer
Enter the Liccardi tracking number in the official Traccia la tua spedizione area, or submit it to 17TRACK. Liccardi states that its tracking number is numeric, with either seven digits or a number beginning with 66. If no result appears, check the number against the seller’s email or SMS, remove spaces, and ask the seller whether the shipment has been handed to Liccardi.
Pro Tip: 17TRACK can display available carrier events, but it cannot change an address, arrange a delivery, approve a refund or decide a claim.
How to Track Liccardi Packages
Use the official Liccardi tracking route for carrier-specific information, or use 17TRACK when you need a consolidated view. The tracking number normally appears in the seller’s order email or SMS, or in the message confirming that Liccardi drivers have received the shipment.
| Step | Action |
| 1. Identify the number | Use the numeric Liccardi shipment identifier, not the marketplace order number or seller reference. |
| 2. Check the official route | Open the Liccardi website and choose “Traccia la tua spedizione.” |
| 3. Check with 17TRACK | Enter the same number in 17TRACK and allow carrier recognition where available. |
| 4. Resolve no-result cases | Verify every digit, remove punctuation, wait for the handover scan, and contact the seller if the number was never supplied. |
Tracking Statuses and Meanings
Tracking events describe the latest recorded handling step; they do not always prove that the parcel is moving continuously. The responsible party changes as a shipment moves from seller preparation to Liccardi collection, hub sorting, branch dispatch and delivery.
Status Quick Lookup
| Status | Lifecycle stage |
| Label or shipment created | Pre-shipment |
View all details for label or shipment created| What it means | Shipment data may have been entered, but this does not prove that Liccardi has physically received the parcel. |
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| Current responsible party | Usually the seller or shipper until the first collection scan. |
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| What to do | Ask the seller when the parcel will be handed over. |
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| Collected or received | Acceptance |
View all details for collected or received| What it means | A collection or acceptance event has been recorded. |
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| Next step | The shipment is normally routed to a Liccardi facility for measurement, sorting and processing. |
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| Customer action | Check the address and keep the seller’s dispatch confirmation. |
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| In transit or at branch | Sorting and line-haul |
View all details for in transit or at branch| What it means | The parcel is being moved between the central hub, a branch or the delivery route. |
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| Normal visibility | Events may not appear at every physical movement. |
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| Customer action | Wait for the next scan unless the promised window has passed or an exception is shown. |
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| Out for delivery | Final-mile delivery |
View all details for out for delivery| What it means | The parcel has been assigned to a delivery route or driver. |
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| Next step | Delivery, a failed attempt or a delivery exception may be recorded. |
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| Customer action | Keep the address accessible and follow any delivery instruction supplied by the seller or carrier. |
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| Delivered or proof of delivery | Completed |
View all details for delivered or proof of delivery| What it means | A delivery event has been recorded; Liccardi lists Prova di Consegna among its services. |
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| If the parcel is missing | Check the delivery location, household members, reception desk and neighbors, then contact the seller and Liccardi. |
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| Customer action | Request the available proof-of-delivery information. |
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Services and Delivery Times
Liccardi describes national delivery across Italy, with a stated 24–48 hour delivery objective for numerous services and a statistical overall coverage statement within 72 hours. These are published service statements, not a universal money-back guarantee.
Service Comparison
| Service | Service type and best use |
| National express courier | Domestic documents and goods across Italy. |
View all details for national express courier| Tracking level | Liccardi describes a tracking stage after collection and processing at its facilities. |
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| Related options | Insurance supplement, floor delivery, fixed-time delivery, same-day delivery, cash on delivery, depot hold and proof of delivery are listed. |
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| Limitation | Eligibility and price depend on the shipment and destination. |
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| Ecommerce logistics | Order import, label production and shipment processing for online sellers. |
View all details for ecommerce logistics| Supported order sources | The site names eBay, Amazon, Shopify, Prestashop, WooCommerce and file import. |
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| Processing flow | Order entry is followed by collection, facility tracking and delivery. |
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| Limitation | The public page does not publish a general API specification. |
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Delivery Time
| Service | Published delivery standard |
| Numerous national services | Within 24–48 hours across Italy, according to the services page. |
View all details for the 24–48 hour national statement| Counting basis | The public page does not define whether the statement counts business or calendar hours for every service. |
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| Guarantee status | The page presents a delivery service statement and does not establish a universal money-back guarantee. |
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| Delay factors | Collection timing, destination conditions, exceptional localities, traffic, weather and operational peaks can affect actual delivery. |
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| Overall statistical coverage | Liccardi states that its shipments are statistically covered within 72 hours. |
View all details for the 72-hour statistical statement| Meaning | This is a statistical coverage statement, not a guarantee for every parcel. |
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| Customer action | Compare the latest tracking event with the seller’s promised delivery window. |
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| Escalation | Contact the seller or Liccardi when the shipment is outside the applicable service expectation. |
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Destination Country Delivery Times
| Destination country or region | Published national service information |
| Italy: Campania, Lazio, Lombardy, Piedmont, Emilia-Romagna, Tuscany, Puglia, Calabria, Basilicata, Veneto, Liguria, Marche, Umbria, Abruzzo and other Italian regions | Liccardi states national coverage and 24–48 hour delivery for numerous services; actual route timing depends on the shipment and destination. |
View all details for Italian destinations| Primary service type | Domestic express courier and logistics services. |
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| Average delivery days | The public information gives a 24–48 hour service statement and a statistical 72-hour coverage statement; it does not publish city-by-city averages. |
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| Handoff carrier | The published material describes Liccardi’s own branches and delivery network rather than naming a foreign last-mile partner. |
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| Operational tip | Check whether the destination is classified as a disadvantaged locality and confirm the applicable service with Liccardi or the seller. |
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Common Tracking Problems and Solutions
The fastest resolution normally starts with checking the seller’s dispatch message, the exact tracking number and the latest recorded event. The seller should usually assist with order details, while Liccardi can address carrier-side handling questions.
Problem & Solution
| Problem or status | Check first and immediate action |
| Invalid number | Compare every digit with the seller’s email or SMS; do not substitute an order number. |
| No tracking event | The label may exist before physical collection. Ask the seller whether the parcel was handed to Liccardi. |
| No update for several days | Review the last facility or branch event, then contact the seller or Liccardi with the number and shipment date. |
| Delivery exception or failed attempt | Check address, telephone and delivery instructions; ask the seller or carrier about the next attempt or depot option. |
| Delivered but not received | Check the entrance, reception desk, household members and neighbors, then request proof of delivery and contact the seller. |
| Lost or damaged parcel | Keep packaging and photographs, notify the seller promptly and ask Liccardi which assistance or claims route applies. |
International Shipping, Customs and Carrier Handoffs
The reviewed Liccardi pages describe service across Italy and do not document an international product, customs workflow or foreign last-mile partner. Do not interpret a Liccardi tracking result as proof that a parcel has crossed a border or cleared customs.
International Flow
| Stage | Verified applicability |
| Domestic origin and collection | Applicable to the national courier workflow described by Liccardi. |
View all details for the domestic Liccardi flow| Responsible entity | The seller initiates the order and Liccardi collects and processes the shipment. |
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| Typical processing | Liccardi describes collection, facility measurement and photographic processing, branch sorting and delivery. |
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| International handoff | A foreign postal or courier handoff is not described in the reviewed official pages. |
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Delivery Management and Post-shipment Options
Liccardi lists several optional delivery services, but eligibility, fees and request deadlines must be confirmed for the specific shipment. The buyer should normally coordinate changes through the seller or Liccardi rather than through 17TRACK.
| Option | Who may need it |
| Depot hold | A recipient who needs collection rather than doorstep delivery. |
View all details for depot hold| Italian service name | Fermo Deposito. |
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| Eligibility | Confirm with Liccardi or the seller for the shipment and destination. |
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| Guarantee | The public page does not establish guaranteed availability or a universal fee. |
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| Proof of delivery | A sender or recipient who needs delivery evidence. |
View all details for proof of delivery| Italian service name | Prova di Consegna. |
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| Best action | Request the available document or delivery information from Liccardi or the seller. |
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| 17TRACK role | 17TRACK cannot issue or alter Liccardi proof-of-delivery records. |
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Claims, Refunds and Shipping Restrictions
A tracking inquiry, a damage or loss investigation, a carrier claim and a seller refund are separate processes. The reviewed public pages identify assistance and complaint routes but do not publish a universal claim deadline, compensation schedule or complete prohibited-goods list.
Claims and Refunds
| Process | Use when |
| Recipient assistance or complaint | A recipient needs help with delivery, tracking or a recorded exception. |
View all details for recipient assistance| Who contacts | The recipient may use the recipient assistance route; the seller may still need to support the order. |
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| Prepare | Tracking number, delivery address, latest event and seller information. |
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| Outcome | Carrier assistance or instructions for the next escalation step. |
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| Sender assistance or complaint | The shipper needs help with loss, damage, service or commercial shipment handling. |
View all details for sender assistance| Who contacts | The sender or contracting customer should normally start the carrier-side complaint. |
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| Prepare | Tracking number, dispatch date, shipment details, value evidence and photographs where relevant. |
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| Refund distinction | A seller refund is decided by the seller or marketplace, not by 17TRACK. |
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Shipping Restrictions
| Category | Customer action |
| Restricted or unsuitable goods | Confirm current Liccardi rules before sending; do not assume that a trackable parcel is acceptable for transport. |
| Damage-sensitive contents | Use suitable packaging and retain photographs and packaging until delivery is completed. |
Customer Service
For a delivery problem, start with the seller when the order was purchased through ecommerce, then use the Liccardi assistance or complaint route for carrier-side handling. Prepare the shipment number, sender and recipient details, dispatch date and latest event.
Customer Service
| Channel | Verified contact or link |
| Official website and tracking | Liccardi Express Courier website; use “Traccia la tua spedizione.” |
View all details for official website support| Best for | Tracking access, company information, services and contact routes. |
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| Information to prepare | Tracking number, seller, shipment date, address and latest scan. |
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| Limitation | The public pages do not provide a universal online response-time promise. |
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| Email | info@liccarditrasporti.com for general contact; assistenzaclienti@liccarditrasporti.com for customer assistance. |
| Telephone | +39 081 5053642; toll-free number 800029764 is listed on the official website. |
| Head office | Via P. Borsellino, 133, 80025 Casandrino (NA), Italy. |
Ecommerce and Business Tracking
Liccardi describes order import from eBay, Amazon, Shopify, Prestashop, WooCommerce and files, followed by label production, collection, tracking and delivery. The reviewed official pages do not publish a current public Liccardi tracking API specification.
Developer/API Comparison
| Option | Provider |
| Merchant order import | Liccardi logistics workflow |
View all details for merchant order import| Coverage | eBay, Amazon, Shopify, Prestashop, WooCommerce and file import are named by Liccardi. |
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| Primary use | Import orders and prepare shipments. |
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| Authentication | Commercial or account-specific arrangements must be confirmed with Liccardi. |
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| Public documentation | The reviewed pages do not publish a public tracking endpoint or webhook specification. |
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| 17TRACK API | 17TRACK |
View all details for the 17TRACK API| Primary use | Multi-carrier tracking integration for merchants and platforms. |
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| Authentication | 17token header as described in the public documentation. |
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| Registration endpoint | POST https://api.17track.net/track/v2.4/register |
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| Carrier code | Use the current Liccardi carrier code supplied by 17TRACK; do not infer it from the brand name. |
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FAQ
Basic FAQs
1. How do I track my Liccardi package?Enter the Liccardi tracking number on the official Liccardi website or use 17TRACK; the official site identifies the number as seven digits or a number beginning with 66.
2. Where can I find my Liccardi tracking number?Look in the seller’s order email or SMS, or in the message confirming that the shipment was assigned to Liccardi drivers.
3. What does a Liccardi tracking number look like?Liccardi says the number is numeric and either contains seven digits or begins with 66; the published guidance does not define every service variation.
4. When will the first Liccardi tracking event appear?The first useful event normally appears after the shipment data has been created and Liccardi has recorded collection or receipt; a label alone does not prove physical acceptance.
5. Why is my Liccardi tracking not updating?A scan may be pending between collection, hub processing and branch movement; verify the number and ask the seller or Liccardi about the latest event.
6. How long does Liccardi delivery take?Liccardi publishes 24–48 hours for numerous national services and says shipments are statistically covered within 72 hours, subject to service and route conditions.
7. What should I do after a Liccardi delivery attempt fails?Check the address and contact details, review the latest event, and ask the seller or Liccardi whether another attempt or depot hold is available.
8. What should I do if Liccardi says delivered but I have not received the parcel?Check the delivery location, household members, reception desk and neighbors, then request proof of delivery and contact the seller.
9. How do I report a lost or damaged Liccardi shipment?Keep the packaging, photograph the damage, preserve value evidence and use the Liccardi sender or recipient assistance route as appropriate.
10. How do I contact Liccardi?Use info@liccarditrasporti.com, assistenzaclienti@liccarditrasporti.com, +39 081 5053642 or the toll-free number 800029764 listed on the official website.
Expert FAQs
11. Does Liccardi’s 24–48 hour statement guarantee delivery?No universal money-back guarantee is established by the reviewed page; the statement is a published national delivery objective for numerous services.
12. What happens at the Liccardi Casandrino hub?Liccardi describes Casandrino as its central operating and sorting point for logistics, warehousing, handling and shipment activities.
13. Does a Liccardi label mean the parcel has been accepted?No; an order or label record can precede physical collection, so acceptance should be linked to a collection or received event.
14. Which ecommerce platforms can connect to Liccardi’s workflow?The services page names eBay, Amazon, Shopify, Prestashop and WooCommerce, as well as file import for orders.
15. Does Liccardi publish a public tracking API?The reviewed official pages describe ecommerce order import but do not publish a current public Liccardi tracking endpoint; businesses should request technical details directly.
16. Can 17TRACK change a Liccardi delivery address?No; 17TRACK displays available events and cannot authorize address changes, depot holds, claims or refunds.
17. Does Liccardi provide proof of delivery?Liccardi lists Prova di Consegna among its services; the sender or recipient should request the applicable record from Liccardi or the seller.
18. Does Liccardi operate an international customs handoff?The reviewed pages describe national Italian coverage and do not document an international customs or foreign-carrier handoff, so customs conclusions should not be inferred from a domestic status.
Tracking API
// 1. Liccardi official tracking API
// Current public official Liccardi tracking API not confirmed.
// 2. 17TRACK API
// Documentation: https://api.17track.net/en/doc
POST https://api.17track.net/track/v2.4/register
17token: YourKey
Content-Type: application/json
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Use the current Liccardi carrier code supplied by 17TRACK.
// Do not guess the carrier code from the brand name.
Sources & References
17TRACK is an independent tracking platform and is not affiliated with Liccardi.