YUNJI Tracking

Please enter the YUNJI tracking number to check the latest shipping status.

luoyulong@yunjig.comhttp://www.yjexp.com/

TRACK

About YunJi

YunJi is the public-facing English name used here for 深圳市云集国际物流有限公司, a Shenzhen-based cross-border logistics company serving Chinese cross-border e-commerce sellers. YunJi describes its role as providing integrated international supply-chain and logistics solutions, including international express, Europe and America dedicated routes, China Post services, air freight, sea freight and customized logistics solutions.

Carrier Overview

Field	Verified information
Official name	深圳市云集国际物流有限公司
Official website	https://www.yjexp.com/
Carrier type	Cross-border logistics provider and logistics-service integrator.
Primary region	China-origin cross-border shipments with international destination coverage.
Tracking page	YunJi 运单查询
Contact	+86 15218734661; 3008478791@qq.com.

Carrier Entity Relationships

Entity	Relationship to YunJi
YunJi	YunJi provides cross-border supply-chain and transportation solutions for e-commerce sellers.
International express	YunJi states that it provides international express arrangements through first-line express-agent resources including DHL, FedEx and UPS.
Europe and America dedicated routes	YunJi offers dedicated small-parcel routing described for the United States, Europe, South America, Australia, Israel and the Middle East.
China Post	China Post is listed by YunJi as a product/service route with end-to-end tracking and broad postal coverage.
17TRACK	17TRACK can aggregate available events when the shipment identifier and carrier recognition are supported; 17TRACK does not transport the parcel.

Quick Answer

Enter the YunJi waybill number in the official YunJi tracking area or in 17TRACK. Start with the number supplied by the seller or shown on the shipping receipt; an order number is not necessarily a tracking number. If no result appears, check spelling, remove accidental spaces, confirm that the label has been handed over, and ask the seller to confirm the route or operating carrier.

Pro Tip: 17TRACK is an independent tracking platform. It cannot change an address, release customs, issue a refund, approve a claim or move a shipment.

How to Track YunJi Packages

For an official lookup, open YunJi’s tracking page and submit the waybill number. For a multi-carrier view, submit the same identifier to 17TRACK, which may combine events from YunJi and participating handoff carriers.

Tracking Routes

Route	Action
Official YunJi lookup	Open the official website’s 运单查询 area, enter the waybill number and submit the query.
17TRACK lookup	Enter the number in 17TRACK and review recognized carrier events and handoff updates.
No number or inactive label	Request the shipping confirmation or receipt from the seller. Label creation or order processing does not by itself prove physical acceptance.

Tracking Number Formats and Examples

YunJi’s supplied website provides a waybill-query function but does not publish a complete public numbering specification in the reviewed pages. A number that YunJi can query may have been issued by YunJi, an origin postal operator, an express carrier or a destination partner.

Tracking Number Format

Identifier family

Normalized pattern and use

YunJi waybill

Use the exact waybill identifier supplied by YunJi or the seller; a public fixed length and prefix rule is not stated on the reviewed official pages.

View all details for YunJi waybill identifiers

Issued by	The issuer depends on the selected logistics route; YunJi’s service page lists international express, dedicated routes and China Post.
Where users see it	Buyers commonly receive it in a seller’s dispatch message; shippers may see it on a receipt, label or YunJi account.
Tracking scope	Visibility depends on the route, scans received and participating handoff operators.
Caveat	Do not infer the service solely from a prefix. Use the official lookup or 17TRACK carrier recognition.

Postal or express partner number

Use the partner-issued identifier exactly as shown; it may remain the same through handoff or be associated with another last-mile number.

View all details for partner-issued numbers

Typical context	International express and China Post routes can involve different operating carriers at different stages.
Buyer action	Try the number in the official route tracker and 17TRACK; ask the seller for any destination tracking ID.
Identification limit	Successful lookup does not establish which organization originally issued the identifier.

Tracking Statuses and Meanings

Status Quick Lookup

Status	Meaning and next action
Label created / awaiting item	Shipment data may exist before physical acceptance. The seller should confirm handover if the status persists.
Accepted / received	A receiving scan indicates custody by the scanning operator; sorting or line-haul normally follows.
In transit	The shipment is moving between processing points. Scans can be intermittent during transport.
Customs or handoff	The parcel may be under customs review or being transferred; arrival at a gateway is not proof of release.
Out for delivery / delivered	The destination delivery operator is attempting or has recorded delivery. Check the delivery location and contact the seller or local operator for disputes.
Exception / returned	An address, delivery, customs or transport issue requires review. The shipper should contact YunJi promptly.

Services and Delivery Times

YunJi’s official pages describe service categories but do not publish a universal delivery promise. The site provides a freight-quote function based on destination, parcel count, weight and package type; route-specific timing should therefore be requested for the shipment.

Service Comparison

Service	Best for
Packing service	A tailored logistics solution based on cargo characteristics, transport requirements and budget.
International express	Urgent shipments requiring fast dispatch through express-agent resources.
Europe and America dedicated routes	Cost-conscious small parcels to listed regions and markets.
China Post	Postal-route shipments where YunJi describes end-to-end tracking.

Delivery Time

Service	Published delivery standard
International express	The official page describes the service as fast but does not state a universal day range or guarantee.
Dedicated routes	Timing is route-specific and should be obtained with the destination and shipment details.
China Post	The official page describes tracking and postal reach but does not state a universal delivery window.

Destination Country Delivery Times

Destination country or region	Route guidance
United States and Europe	YunJi lists dedicated routes and international express for these markets; request a shipment-specific estimate.
South America, Australia, Israel and Middle East	YunJi lists these destinations for dedicated-route service; customs and last-mile handling can affect the quoted window.
Other international destinations	International express and postal availability depends on the selected route and destination details.

Common Tracking Problems and Solutions

Problem & Solution

Problem or status shown	Immediate action
Invalid number	Recheck every character and ask the seller whether the number is an order ID, reference ID or waybill.
No tracking events	Allow time for the first physical scan; the seller should verify that the parcel was handed over.
Long time without update	Check the last scan, weekends, route handoff and customs context; ask the seller to open a carrier inquiry where eligible.
Delivery exception or failed delivery	Verify the address and local delivery instructions, then contact YunJi or the responsible delivery operator.
Delivered but not received	Check the entrance, mailbox, household members, reception desk and neighbors; request proof of delivery and notify the seller.
Customs hold or return	The importer or seller should review requested documents, duties and destination restrictions with the responsible party.

International Shipping, Customs and Carrier Handoffs

YunJi’s international services can involve express agents, dedicated routes, China Post and destination delivery operators. A destination-country scan does not by itself prove customs release or final-mile acceptance.

International Flow

Stage	What the customer should understand
Origin booking and packing	YunJi prepares or arranges the shipment according to cargo, destination and selected service.
Export processing and line-haul	The parcel moves through origin handling and international transport; scan gaps can occur between facilities.
Customs	Authorities review import information where required. Duties, documents and release decisions depend on the destination.
Partner handoff and last mile	A postal or express partner may provide destination delivery. Electronic pre-advice is not the same as a physical acceptance scan.
Delivery, exception or return	The responsible delivery operator records the final event; the seller remains the practical escalation point for many marketplace orders.

Customer Service

Channel	Verified contact or link
Official website and tracking	https://www.yjexp.com/
Telephone	+86 15218734661
Email	3008478791@qq.com
Address	深圳市宝安区福永街道白石厦社区广深路福永段97号14栋201

When escalating, prepare the waybill, ship date, sender and recipient address, service type, latest scan, contents description, value evidence and photographs for damage. Buyers should also notify the seller because a seller may control the shipping contract and refund process.

FAQ

Basic FAQs

1. How do I track my YunJi package?

Enter the waybill number on the official YunJi website or use 17TRACK to view available shipment events.

2. Where can I find my YunJi tracking number?

Look in the seller’s dispatch message, shipping label or receipt, and distinguish the waybill from the marketplace order number.

3. What does a YunJi tracking number look like?

YunJi’s reviewed public pages do not state one universal format, so use the complete identifier supplied for the selected route.

4. When will the first YunJi tracking event appear?

The first event normally depends on physical acceptance and the next available scan; label creation alone does not prove handover.

5. Why is my YunJi tracking not updating?

Transport, processing, customs and partner handoffs can create visibility gaps; check the last event and ask the seller to verify the route.

6. How long does YunJi delivery take?

YunJi describes several international services but does not publish one universal delivery window on the reviewed pages; request a route-specific estimate.

7. What should I do after a failed YunJi delivery?

Check the address and delivery notice, then contact the seller or the operator shown in the latest destination scan.

8. What should I do if YunJi says delivered but I have nothing?

Check likely delivery locations, household members, reception staff and neighbors, then request proof of delivery and notify the seller.

9. How do I report a lost or damaged YunJi shipment?

Contact YunJi and the seller with the waybill, shipment details, value evidence and damage photographs; 17TRACK cannot approve a claim.

10. How can I contact YunJi?

Use +86 15218734661, 3008478791@qq.com or the contact route on the official YunJi website.

Expert FAQs

11. Does YunJi operate every carrier shown in an international tracking result?

No. YunJi describes an integrated service using international express agents, dedicated routes and China Post, so an event may belong to a route partner or destination operator.

12. Does a partner scan prove that YunJi has physically received the parcel?

No. Electronic pre-advice and physical acceptance are different events; confirm the first receiving scan with the seller or route operator.

13. Does arrival in the destination country mean customs has released my YunJi parcel?

No. Destination arrival and customs release are separate milestones, and the importer may still need to provide information or pay applicable charges.

14. Can 17TRACK change my YunJi delivery address?

No. Address changes, delivery instructions and claims must be handled by the responsible carrier, YunJi or the seller according to the shipment contract.

15. Does YunJi publish a public tracking API?

A current public YunJi tracking API is not described in the reviewed official pages; businesses should request technical access directly and may use 17TRACK’s documented API separately.

Tracking API

17TRACK API referencePOST

// Current public official YunJi tracking API not confirmed.
// 17TRACK API: use a current 17TRACK token and a confirmed carrier code.
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json
Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]