

Evri represents a phonetic spelling of ‘every'.The rebranding of Hermes stems from the emphasis on diversity for different people, different parcels, different places, and different communities.
Call Evri's customer service line at 0330 808 5456. To get transferred to a live agent, provide a tracking number for an old, completed order. Use the Chatbot built into Evri's website if you have a generic query.
The tracking updates and estimated delivery time Evri provides for your parcel will reflect their best assessment of when to expect your delivery based on these factors. But some variability is to be expected.