About Heartwood
Heartwood Creations has been creating finely crafted wooden boxes perfect for any occasion, since 1979. Whether you're looking for a box for your pills or something to hold small tools and trinkets, our custom boxes are the perfect fit. Every custom wooden box is made in our shop in Rockford, Illinois.
How do I track my Heartwood order?
You can track your Heartwood order using two simple methods:
- Enter your tracking number in the input box on this page.
- Click the "Track my order" button to get real-time updates on your package status.
Visiting the 17TRACK Website:
- Go to the 17TRACK tracking page.
- Enter your tracking number in the search bar at the top of the homepage.
- Click the "Track" button to view the latest information on your shipment.
How to find your tracking number?
- Order Confirmation Email: When you place an order, Heartwood sends a confirmation email that includes your tracking number.
- Shipping Notification Email: Once your order has been shipped, you will receive a shipping notification email containing the tracking number.
- Heartwood Account: Log in to your Heartwood account, go to "My Orders" and select the order you want to track. The tracking number will be listed there.
- Shipping Label or Receipt: Check the shipping label or receipt you received with your package. The tracking number is usually printed there.
- Contact Shipping Carrier: Reach out to the customer service of the shipping carrier with your order details. They can provide you with the tracking number.
How to track Heartwood order without tracking number?
- Contacting Heartwood Customer Service: Reach out to Heartwood's customer service with your order details, such as order number, email address, and shipping address. They can provide you with the tracking number.
- Checking Your Heartwood Account: Sometimes, the tracking number is updated in your order details in your Heartwood account even if you did not receive an email notification.
- Using Order Reference Number: Some brands allow tracking with the order reference number instead of the tracking number. Check the Heartwood website or contact their support for this option.















