Über Malomo
Malomo is a shipment tracking platform that helps eCommerce businesses improve customer satisfaction by enhancing the post-purchase experience. It enables brands to create branded tracking pages and customized transactional communications like emails and SMS notifications. Malomo supports integration with Shopify, allowing users to manage tracking and returns efficiently. This platform focuses on reducing customer inquiries related to order statuses by providing detailed, real-time updates.
How do I track my Malomo order?
You can track your Malomo order using two simple methods:
- Enter your tracking number in the input box on this page.
- Click the "Track my order" button to get real-time updates on your package status.
Visiting the 17TRACK Website:
- Go to the 17TRACK tracking page.
- Enter your tracking number in the search bar at the top of the homepage.
- Click the "Track" button to view the latest information on your shipment.
How to find your tracking number?
- Order Confirmation Email: When you place an order, Malomo sends a confirmation email that includes your tracking number.
- Shipping Notification Email: Once your order has been shipped, you will receive a shipping notification email containing the tracking number.
- Malomo Account: Log in to your Malomo account, go to "My Orders" and select the order you want to track. The tracking number will be listed there.
- Shipping Label or Receipt: Check the shipping label or receipt you received with your package. The tracking number is usually printed there.
- Contact Shipping Carrier: Reach out to the customer service of the shipping carrier with your order details. They can provide you with the tracking number.
How to track Malomo order without tracking number?
- Contacting Malomo Customer Service: Reach out to Malomo's customer service with your order details, such as order number, email address, and shipping address. They can provide you with the tracking number.
- Checking Your Malomo Account: Sometimes, the tracking number is updated in your order details in your Malomo account even if you did not receive an email notification.
- Using Order Reference Number: Some brands allow tracking with the order reference number instead of the tracking number. Check the Malomo website or contact their support for this option.















