About Digikala
The e-commerce platform digikala.com offers a wide range of consumer products, which includes sports and entertainment goods, electronics, groceries, personal products, and digital products with a return option and express delivery service. The group also has subsidiaries involved in other areas of ecommerce.
How do I track my Digikala order?
You can track your Digikala order using two simple methods:
- Enter your tracking number in the input box on this page.
- Click the "Track my order" button to get real-time updates on your package status.
Visiting the 17TRACK Website:
- Go to the 17TRACK tracking page.
- Enter your tracking number in the search bar at the top of the homepage.
- Click the "Track" button to view the latest information on your shipment.
How to find your tracking number?
- Order Confirmation Email: When you place an order, Digikala sends a confirmation email that includes your tracking number.
- Shipping Notification Email: Once your order has been shipped, you will receive a shipping notification email containing the tracking number.
- Digikala Account: Log in to your Digikala account, go to "My Orders" and select the order you want to track. The tracking number will be listed there.
- Shipping Label or Receipt: Check the shipping label or receipt you received with your package. The tracking number is usually printed there.
- Contact Shipping Carrier: Reach out to the customer service of the shipping carrier with your order details. They can provide you with the tracking number.
How to track Digikala order without tracking number?
- Contacting Digikala Customer Service: Reach out to Digikala's customer service with your order details, such as order number, email address, and shipping address. They can provide you with the tracking number.
- Checking Your Digikala Account: Sometimes, the tracking number is updated in your order details in your Digikala account even if you did not receive an email notification.
- Using Order Reference Number: Some brands allow tracking with the order reference number instead of the tracking number. Check the Digikala website or contact their support for this option.















