About Back to the Roots
Your destination for all things gardening. Shop 100% USA grown organic seeds and seed packets, organic gardening kits, and organic live plants. All of our products are 100% Guaranteed to Grow and are part of #GrowOneGiveOne program. To plant a garden is to believe in the future — join us as we grow, together.
How do I track my Back to the Roots order?
You can track your Back to the Roots order using two simple methods:
- Enter your tracking number in the input box on this page.
- Click the "Track my order" button to get real-time updates on your package status.
Visiting the 17TRACK Website:
- Go to the 17TRACK tracking page.
- Enter your tracking number in the search bar at the top of the homepage.
- Click the "Track" button to view the latest information on your shipment.
How to find your tracking number?
- Order Confirmation Email: When you place an order, Back to the Roots sends a confirmation email that includes your tracking number.
- Shipping Notification Email: Once your order has been shipped, you will receive a shipping notification email containing the tracking number.
- Back to the Roots Account: Log in to your Back to the Roots account, go to "My Orders" and select the order you want to track. The tracking number will be listed there.
- Shipping Label or Receipt: Check the shipping label or receipt you received with your package. The tracking number is usually printed there.
- Contact Shipping Carrier: Reach out to the customer service of the shipping carrier with your order details. They can provide you with the tracking number.
How to track Back to the Roots order without tracking number?
- Contacting Back to the Roots Customer Service: Reach out to Back to the Roots's customer service with your order details, such as order number, email address, and shipping address. They can provide you with the tracking number.
- Checking Your Back to the Roots Account: Sometimes, the tracking number is updated in your order details in your Back to the Roots account even if you did not receive an email notification.
- Using Order Reference Number: Some brands allow tracking with the order reference number instead of the tracking number. Check the Back to the Roots website or contact their support for this option.















