About Up & Running
Get your running shoes & kit here. Up & Running is the biggest independent running shop offering free gait analysis and a great selection of running shoes & trainers in our Up and Running stores nationwide. We are the UK’s number one running store, shop with us in store or buy online for all your running essentials.
How do I track my Up & Running order?
You can track your Up & Running order using two simple methods:
- Enter your tracking number in the input box on this page.
- Click the "Track my order" button to get real-time updates on your package status.
Visiting the 17TRACK Website:
- Go to the 17TRACK tracking page.
- Enter your tracking number in the search bar at the top of the homepage.
- Click the "Track" button to view the latest information on your shipment.
How to find your tracking number?
- Order Confirmation Email: When you place an order, Up & Running sends a confirmation email that includes your tracking number.
- Shipping Notification Email: Once your order has been shipped, you will receive a shipping notification email containing the tracking number.
- Up & Running Account: Log in to your Up & Running account, go to "My Orders" and select the order you want to track. The tracking number will be listed there.
- Shipping Label or Receipt: Check the shipping label or receipt you received with your package. The tracking number is usually printed there.
- Contact Shipping Carrier: Reach out to the customer service of the shipping carrier with your order details. They can provide you with the tracking number.
How to track Up & Running order without tracking number?
- Contacting Up & Running Customer Service: Reach out to Up & Running's customer service with your order details, such as order number, email address, and shipping address. They can provide you with the tracking number.
- Checking Your Up & Running Account: Sometimes, the tracking number is updated in your order details in your Up & Running account even if you did not receive an email notification.
- Using Order Reference Number: Some brands allow tracking with the order reference number instead of the tracking number. Check the Up & Running website or contact their support for this option.















