About Tender & True Pet
At Tender & True, we’re always looking to the future. A future of sustainability, responsibility, and unparalleled quality. It’s easy to feed your pets a better diet. Better for them. Better for the environment. Better for you. It’s Tender & True. Certifiably Better.
How do I track my Tender & True Pet order?
You can track your Tender & True Pet order using two simple methods:
- Enter your tracking number in the input box on this page.
- Click the "Track my order" button to get real-time updates on your package status.
Visiting the 17TRACK Website:
- Go to the 17TRACK tracking page.
- Enter your tracking number in the search bar at the top of the homepage.
- Click the "Track" button to view the latest information on your shipment.
How to find your tracking number?
- Order Confirmation Email: When you place an order, Tender & True Pet sends a confirmation email that includes your tracking number.
- Shipping Notification Email: Once your order has been shipped, you will receive a shipping notification email containing the tracking number.
- Tender & True Pet Account: Log in to your Tender & True Pet account, go to "My Orders" and select the order you want to track. The tracking number will be listed there.
- Shipping Label or Receipt: Check the shipping label or receipt you received with your package. The tracking number is usually printed there.
- Contact Shipping Carrier: Reach out to the customer service of the shipping carrier with your order details. They can provide you with the tracking number.
How to track Tender & True Pet order without tracking number?
- Contacting Tender & True Pet Customer Service: Reach out to Tender & True Pet's customer service with your order details, such as order number, email address, and shipping address. They can provide you with the tracking number.
- Checking Your Tender & True Pet Account: Sometimes, the tracking number is updated in your order details in your Tender & True Pet account even if you did not receive an email notification.
- Using Order Reference Number: Some brands allow tracking with the order reference number instead of the tracking number. Check the Tender & True Pet website or contact their support for this option.















