China Post

China Post Tracking

Stay informed on your China Post parcels with our efficient tracking system. Simply enter your China Post tracking number(s) below (up to 40 numbers, one per line), and press “Track” to gain access to detailed shipment information. As your package navigates through various stages of delivery, from sorting centers to its final destination, you'll receive up-to-the-minute updates. This level of insight ensures you're always in the know about your shipment's location and estimated arrival time, providing you with the assurance and convenience you need in your parcel tracking experience.

About China Post

China Post, officially known as China Post Group Corporation, is the state-owned postal service of the People's Republic of China, functioning under the State Post Bureau. As the primary postal authority in China, it offers an extensive range of services that cater to both domestic and international needs.

China Post's services encompass a wide array of offerings, including domestic and international mail delivery, newspaper, journal, and book circulation, postal remittance, stamp issuance, postal express delivery, and logistics services. Additionally, it engages in e-business, confidential correspondence communication, postal financial services, and a variety of postal agency businesses, all sanctioned by the state.

While China Post is renowned for being the most economical option for international postal services from China, it is known to be slower compared to other global postal services like TNT, DHL, Federal Express, and UPS, which are also available in the country. Despite this, China Post stands out for its reliability and extensive network, making it a preferred choice for sending parcels both within China and internationally.

The transit times for parcels can vary widely, influenced by factors such as weather conditions, customs inspections, address verifications, and other operational considerations. For international shipments, delivery times can range from as quick as 3 days to as long as 180 days, with most parcels successfully reaching their destinations.

China Post collaborates with various postal services worldwide to ensure efficient and effective global mail delivery, underlining its commitment to connect China with the rest of the world through its postal and logistic services.

For shoppers and businesses alike, China Post represents a trusted and legal postal option, ensuring that parcels, whether small or large, are handled with care and precision throughout their journey.

How do I track my China Post Package?

  1. Via China Post Official Tracking Page

    Step 1: Visit the official China Post tracking page.

    Step 2: Input your China Post Tracking number in the provided space.

    Step 3: Click "Track My Package" to begin the tracking process.

  2. Via 17Track

    Step 1: Get your tracking number, you can find it in the receipt, outer packing of the package or the email;

    Step 2: Enter your China Post tracking number on the designated field above and click on track.

    Step 3: View the tracking results.

Where can I find China Post tracking number and how does it look like?

To find your China Post tracking number, you can look in the receipt, the outer packaging of the package, or the confirmation email you received.

China Post tracking numbers are usually composed of 13 alphanumeric characters. These numbers start with two letters indicating the type of service or mail category, followed by nine unique digits, and end with the letters "CN" for China. The initial letters vary depending on the service:

"R" represents Registered Mail.

"C" is used for international package services like ePacket and Small Parcel.

"E" stands for EMS (Express Mail Service).

Some examples of tracking numbers include

  • RA123456789CN for Registered Mail,
  • CP123456789CN for Parcel or ePacket,
  • and EE123456789CN for EMS.

What to do if the China Post tracking number does not work or if there are issues with tracking?

  1. Double-Check the Tracking Number: Ensure the number entered is exactly as provided, without any typos or missing characters.
  2. Wait for a Few Days: Sometimes, it takes a while for tracking information to update in the system.
  3. Contact Sender: If the tracking number is still not working, reach out to the sender to verify the number and ensure the package has been dispatched.
  4. Customer Support: If issues persist, contact China Post's customer support for assistance.
Contact method Information
Phone number +86 10 11185
Web form In their website scroll to Questions and Answers - How Can We Help You? Fill up Form and hit send.

How long is China Post Delivery Time?

The delivery times for various types of parcels sent through China Post are generally influenced by processing times at postal offices and customs clearance. Here's a revised overview of the estimated delivery times for reference:

Air Parcel Delivery

  • To neighboring countries of China: Approximately 5 – 10 days.
  • To European and American countries: Around 7 – 15 days.
  • To other global regions and countries: Typically takes between 7 – 30 days.
  • Surface Air Lift (SAL) Parcel: This shipping method usually requires about 15 – 20 days for delivery.

Surface Parcel: For parcels sent via surface mail, the delivery time can be considerably longer, ranging from 40 – 70 days.

It's important to note that these timeframes are estimates and can vary depending on various factors, including the efficiency of postal services and customs procedures in the destination country.

Destination Avg. Arrival Time Avg. Arrival Days
Australia 7-60 Days 30
Brazil 7-50 Days 25
Canada 10-60 Days 30
Denmark 7-25 Days 12
Egypt 25-30 Days 28
Finland 7-40 Days 13
France 7-50 Days 20
Germany 10-25 Days 18
India 10-50 Days 20
Indonesia 10-25 Days 15
Ireland 10-30 Days 20
Italy 10-30 Days 18
Japan 5-20 Days 10
Malaysia 12-30 Days 20
New Zealand 7-15 Days 12
Norway 7-30 Days 15
Pakistan 12-50 Days 25
Philippines 10-20 Days 15
Poland 7-18 Days 10
Portugal 10-30 Days 20
Russia 7-40 Days 20
Saudi Arabia 15-50 Days 28
Singapore 7-15 Days 9
South Africa 40-90 Days 55
South Korea 7-20 Days 12
Spain 10-35 Days 20
Sweden 7-20 Days 15
Switzerland 7-15 Days 12
Thailand 5-15 Days 10
Turkey 10-35 Days 20
UAE 10-30 Days 18
UK 7-40 Days 15
USA 7-60 Days 20
Uzbekistan 20-40 Days 30
Vietnam 10-25 Days 18

What does this China Post tracking status mean?

To ensure that you are well-informed about the progress of your package's journey with China Post, we provide comprehensive china post tracking updates. Our goal is to keep you informed at every stage of the delivery process, so you can anticipate the arrival of your package with confidence. Here's a guide to help you decipher these updates:

China Post Tracking Status Status Description
A notice was left for the addressee The intended recipient is currently unavailable at the provided address.
A second notice was left for the addressee The package delivery was unsuccessful for undisclosed reasons. Typically, the courier leaves a notification and schedules another delivery attempt.
A second notice was sent to the addressee for the items' release The package is being delayed due to challenges encountered during the customs clearance procedure.
A second SMS was sent to the addressee Package delivery was unsuccessful for some reason. Typically, the courier leaves a notice and makes another delivery attempt.
Absence. Attempted delivery. The recipient is presently unavailable at the provided address.
Address is incomplete The package was not delivered due to an inaccurate recipient address.
Addressee cannot be located The recipient is presently unavailable at the provided address.
Addressee not available The recipient is presently unavailable at the provided address.
Addressee not available at time of delivery The recipient is presently unavailable at the provided address.
Allocated to delivery staff The package is presently undergoing the delivery process.
Allotted for delivery at Customer address The package is presently undergoing the delivery process.
Area with delivery subject to differentiated term The package delivery was unsuccessful due to a shipping exception.
Arrived at the postal unit for delivery to addressee The package is presently undergoing the delivery process.
Arrived at unit The shipment has arrived at a hub or sorting center.
Assigned to Operator The shipment has been accepted by the carrier.
Attempted Delivery Package delivery was unsuccessful due to an undisclosed reason.
Typically, the courier leaves a notice and attempts redelivery.
Available for delivery The package has arrived at a pickup point near you and is now available for pickup.
Available for delivery, The shipment item has been delivered to a service point The package has arrived at a pickup point near you and is now available for pickup.
Available for withdrawal in PO Box The package has arrived at a pickup point near you and is now available for pickup.
Available to collect The package has arrived at a pickup point near you and is now available for pickup.
Awaiting Collection at The package has arrived at a pickup point near you and is now available for pickup.
Awaiting customs inspection The package has been submitted to customs for clearance.
Awaiting for declarative procedures The package is experiencing a delay due to issues encountered during the customs clearance process.
Back at parcel delivery centre after an unsuccessful delivery attempt. Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Back to sender The package is currently in the process of being returned to the sender.
Being forwarded The shipment has been forwarded to a different delivery address.
Being returned The package is currently in the process of being returned to the sender.
Collection abroad The shipment has arrived at a hub or sorting center.
Consignee address not correct The package was not delivered due to an incorrect recipient address.
Consignee not located The recipient is not present at the provided address.
Consignment dispatch out from Transit Office The package has left the facility and is in transit.
Consignment poste restante in post office and ready for collection The package has arrived at a pickup point near you and is now available for pickup.
Consignment successfully delivered The shipment has been successfully delivered.
Container Received The shipment has arrived at a hub or sorting center.
Customer advised to pickup mail The package has arrived at a pickup point near you and is now available for pickup.
Customs calculated The package has been submitted to customs for clearance.
Customs clearance Customs clearance has been successfully completed.
Customs duties must be paid before we can deliver your goods The package is currently being held because there is a pending payment from the customer's end.
Customs inspection The package has been submitted to customs for clearance.
Customs inspection concluded Customs clearance has been successfully completed.
Czech Post does not display information for this consignment type The package delivery was unsuccessful due to a shipping exception.
Deliver item The shipment has been successfully delivered.
Delivered booked The shipment has been successfully delivered.
Delivered information notice The recipient is not present at the provided address.
Delivered via P.O. box The shipment has been successfully delivered.
Delivered, InAt Mailbox The shipment has been successfully delivered.
Delivered, Postal service center The shipment has been successfully delivered.
Delivery at post office registered The shipment has been successfully delivered.
Delivery attempt The package is currently on its way for delivery.
Delivery attempt made, but the recipient was not reached. A notice of arrival was left for the recipient. The recipient is not present at the provided address.
Delivery attempt unsuccessful Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Delivery attempted The package is currently on its way for delivery.
Delivery Complete The shipment has been successfully delivered.
Delivery failure Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Delivery has been dispatched from change of destination office The package has left the facility and is in transit.
Delivery in progress The package is currently on its way for delivery.
Delivery is available to be picked up at the Post Office The package has arrived at a pickup point near you and is now available for pickup.
Delivery process The package is currently on its way for delivery.
Delivery registered The shipment has been successfully delivered.
Delivery status not updated The package delivery was unsuccessful due to a shipping exception.
Delivery Status, Address not clear The package was not delivered due to an incorrect recipient address.
Delivery Status, Carded The recipient is not present at the provided address.
Delivery Status, Closed House The recipient is not present at the provided address.
Delivery Status, Contact the recipient by phone The customer is contacted before the final delivery is made.
Delivery Status, GovernmentPublic Company closed The business is closed during the delivery attempt.
Delivery Status, No Recipient The recipient is not present at the provided address.
Delivery Status, Overdue The package delivery was unsuccessful due to a shipping exception.
Delivery Status, P.O. Box (Issue Notification) Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Delivery Status, Smart Parcel Locker The package is currently on its way for delivery.
Delivery success The shipment has been successfully delivered.
Delivery to the destination international office The international shipment has reached its destination country/region.
Delivery unsuccessful, Delivery Advice issued Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Delivery was not possible. The recipient will get a notification with information The package delivery was unsuccessful due to a shipping exception.
Delivery, Delivery to the addressee The shipment has been successfully delivered.
Depart for delivery cancelled The package delivery was unsuccessful due to a shipping exception.
Depart for delivery to addressee The package is currently on its way for delivery.
Departed From The package has left the facility and is in transit.
Departed transit country The package has left the facility and is in transit.
Departed USPS The package has left the facility and is in transit.
Despatched to overseas The package has left the facility and is in transit.
Destinataire n'est pas disponible au moment de la livraison The recipient is not present at the provided address.
Destinataire non joignable lors de la livraison The recipient is not present at the provided address.
Disponibile per il ritiro presso l'Ufficio Postale a partire dal The package has arrived at a pickup point near you and is now available for pickup.
Distribution to PO Box in Progress The package is currently on its way for delivery.
Due to its size or weight The package delivery was unsuccessful due to a shipping exception.
Electronic Notification Received The carrier has received a request from the shipper and is preparing to pick up the shipment.
Enroute to delivery office The package has left the facility and is in transit.
Enroute to next office The package has left the facility and is in transit.
Envoies retenus par le douane The package has been submitted to customs for clearance.
Envoyer vers le prochain point de traitement The package has left the facility and is in transit.
Export of international mail The package has left the facility and is in transit.
Failed Delivery Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
First AdvicePrint The shipment has been accepted by the carrier.
Forsendelse udleveret i Pakkeautomat, SIGNED BY The package has been successfully delivered to the customer and has been signed for.
From Customs Customs clearance has been successfully completed.
Handed over for delivery The package has left the facility and is in transit.
Handed over to carrier The package has left the facility and is in transit.
Handed over to customs The package has been submitted to customs for clearance.
Handed to customs The package has been submitted to customs for clearance.
Handover item to delivery agent The package has left the facility and is in transit.
Handover to domestic sorting The package has left the facility and is in transit.
Handovered to delivery agent The package has left the facility and is in transit.
Held by Custom The package is experiencing a delay due to issues encountered during the customs clearance process.
Held by import Customs The package is experiencing a delay due to issues encountered during the customs clearance process.
Hold item at point of delivery The package is experiencing a delay due to unforeseen reasons.
In consegna The package is currently on its way for delivery.
In Customs The package has been submitted to customs for clearance.
In the delivery process The package is currently on its way for delivery.
Inbound Into Customs The package has been submitted to customs for clearance.
Inbound Out of Customs Customs clearance has been successfully completed.
Incorrect Address The package was not delivered due to an incorrect recipient address.
Insert item into bag The package has left the facility and is in transit.
Insert item into domestic bag The package has left the facility and is in transit.
International arrival The shipment has arrived at a hub or sorting center.
International departure The package has left the facility and is in transit.
International dispatch The package has left the facility and is in transit.
International item has left originating country The package has left the facility and is in transit.
Invoice delivered The shipment has been successfully delivered.
Item accepted The shipment has been accepted by the carrier.
Item arrived at The shipment has arrived at a hub or sorting center.
Item arrived in the destination country. The international shipment has reached its destination country/region.
Item arrived to destination country. The international shipment has reached its destination country/region.
Item available at pickup point The package has arrived at a pickup point near you and is now available for pickup.
Item can be collected at The package has arrived at a pickup point near you and is now available for pickup.
Item collected at The customer has collected/picked up the package.
Item delivered The shipment has been successfully delivered.
Item delivered Signed The package has been successfully delivered to the customer and has been signed for.
Item dispatched out The package has left the facility and is in transit.
Item for Customs examination The package has been submitted to customs for clearance.
Item held at delivery depot The package is experiencing a delay due to unforeseen reasons.
Item held by local Customs office The package is experiencing a delay due to issues encountered during the customs clearance process.
Item in customs process The package has been submitted to customs for clearance.
Item in delivery The package is currently on its way for delivery.
Item in office of exchange The shipment has arrived at a hub or sorting center.
Item is in delivery transportation The package is currently on its way for delivery.
Item isn't delivered The package delivery was unsuccessful due to a shipping exception.
Item not delivered The package delivery was unsuccessful due to a shipping exception.
Item Out for Physical Delivery The package is currently on its way for delivery.
Item Presented to Customs The package has been submitted to customs for clearance.
Item presented to import Customs The package has been submitted to customs for clearance.
Item ready for pick up at a Post Office collection point The package has arrived at a pickup point near you and is now available for pickup.
Item released from customs Customs clearance has been successfully completed.
Item returned from Customs Customs clearance has been successfully completed.
Item Returned from Customs The package is experiencing a delay due to issues encountered during the customs clearance process.
Item returned from local Customs office Customs clearance has been successfully completed.
Item returned to sender The sender has received the return package successfully.
Item sent abroad The package has left the facility and is in transit.
Item to be presented to local Customs office The package has been submitted to customs for clearance.
Item wrongly directed The package delivery was unsuccessful due to a shipping exception.
Late arrival The package is experiencing a delay due to unforeseen reasons.
Letter Carrier enroute to delivery The package is currently on its way for delivery.
Letter notification has been sent to the recipients mailbox. The customer is contacted before the final delivery is made.
Missed item The package delivery was unsuccessful due to a shipping exception.
No such person The package was not delivered due to an incorrect recipient address.
Notice card left The recipient is not present at the provided address.
Object returned to Correios The package delivery was unsuccessful due to a shipping exception.
Office closed The business is closed during the delivery attempt.
Out for delivery The package is currently on its way for delivery.
Package Received The carrier has received a request from the shipper and is preparing to pick up the shipment.
Processed for Clearance The package has been submitted to customs for clearance.
Processed in the destination country The international shipment has reached its destination country/region.
Processing document by Customs The package has been submitted to customs for clearance.
Product Delivered The shipment has been successfully delivered.
Ready for collection at The package has arrived at a pickup point near you and is now available for pickup.
Ready for customs clearacne The package has been submitted to customs for clearance.
Receive item at delivery office The international shipment has reached its destination country/region.
Receive item at office of exchange The shipment has been accepted by the carrier.
Receive item at sorting centre The shipment has arrived at a hub or sorting center.
Receive item from customer The shipment has been accepted by the carrier.
Record item customs information The package is experiencing a delay due to issues encountered during the customs clearance process.
Record item reason for retention by customs The package has been submitted to customs for clearance.
Registro de entrega exitosa The shipment has been successfully delivered.
Registro de entrega no exitosa Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Release by Customs Customs clearance has been successfully completed.
Released by customs Customs clearance has been successfully completed.
Released from customs Customs clearance has been successfully completed.
Reminder to Schedule Redelivery of your item The package delivery was unsuccessful due to a shipping exception.
Restituita al mittente The sender has received the return package successfully.
Return item from customs Customs clearance has been successfully completed.
Returned from Customs Customs clearance has been successfully completed.
Returned item The package delivery was unsuccessful due to a shipping exception.
Returned to overseas The package delivery was unsuccessful due to a shipping exception.
Returned to sender The sender has received the return package successfully.
Scan to transport The package has left the facility and is in transit.
Scheduled for Delivery An appointment for delivery has been scheduled.
Send item abroad The package has left the facility and is in transit.
Send item to customs The package has been submitted to customs for clearance.
Sent Out For Delivery The package is currently on its way for delivery.
Shipment item undergoing clearance process The package has been submitted to customs for clearance.
Shipments to customs The package has been submitted to customs for clearance.
Storage life is expired The package delivery was unsuccessful due to a shipping exception.
The address is incorrect The package was not delivered due to an incorrect recipient address.
The addresse was not home The recipient is not present at the provided address.
The delivery has arrived at the customs warehouse The package has been submitted to customs for clearance.
The delivery of the shipment item has been delayed with one workday The package is experiencing a delay due to unforeseen reasons.
The import of the item was not authorized The package delivery was unsuccessful due to a shipping exception.
The item accepted from the sender The shipment has been accepted by the carrier.
The item delivered to recipient The shipment has been successfully delivered.
The item is currently in transit to the destination The package has left the facility and is in transit.
The item was forwarded to the destination country The package has left the facility and is in transit.
The package is delayed and will not be delivered by the expected delivery date The package is experiencing a delay due to unforeseen reasons.
The shipment has arrived at The shipment has arrived at a hub or sorting center.
The shipment has been delivered The shipment has been successfully delivered.
The shipment has been loaded for delivery. The package is currently on its way for delivery.
The shipment item could not be delivered, Delivery was not possible The package is experiencing a delay due to unforeseen reasons.
The shipment item has been delivered to a service point The package has arrived at a pickup point near you and is now available for pickup.
The shipment item has been delivered to the recipient The shipment has been successfully delivered.
The shipment item has been delivered with Power Of Attorney The shipment has been successfully delivered.
To Customs The package has been submitted to customs for clearance.
Transfer from office of exchange The package has left the facility and is in transit.
Unable to complete delivery The package delivery was unsuccessful due to a shipping exception.
Unable to deliver item, problem with address The package was not delivered due to an incorrect recipient address.
Unable to notify the recipient via SMS The package delivery was unsuccessful due to a shipping exception.
Under Customs Clearance The package has been submitted to customs for clearance.
Undergoing processing for delivery to addressee The package has left the facility and is in transit.
Unsuccessful attemp at delivering the object Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Unsuccessful delivery due to Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Unsuccessful delivery, Addressee has P.O. Box Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Unsuccessful delivery, No delivery service for this product to specified delivery point Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Unsuccessful delivery, Other, Attempted delivery today Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Unsuccessful delivery, Postal service center Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Unsuccessful delivery. We apologise that this item could not be delivered today Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Unsuccessful item delivery attempt (Inb), Other Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Unsuccessful item delivery attempt (Inb), unknown Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Unsuccessfull Delivery Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Unsuccessfully Delivery Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Vaine tentative de livraison d'envoi Package delivery was unsuccessful due to an undisclosed reason. Typically, the courier leaves a notice and attempts redelivery.
Waiting for withdrawal The package has arrived at a pickup point near you and is now available for pickup.
With courier for delivery The package is currently on its way for delivery.
You can collect your item at Pos Outlet as stated in the Call Card The package has arrived at a pickup point near you and is now available for pickup.
Your item has been delivered and is available at a PO Box The shipment has been successfully delivered.
Your item has been delivered to an agent at The shipment has been successfully delivered.
Your item has been delivered to the mail room The shipment has been successfully delivered.
Your item is ready for collection at Window Delivery counter The package has arrived at a pickup point near you and is now available for pickup.
Your item was delivered at the front door or porch The shipment has been successfully delivered.
Your item was delivered to a parcel locker The shipment has been successfully delivered.
Your item was delivered to an individual The shipment has been successfully delivered.
Your item was delivered to the front desk or reception The shipment has been successfully delivered.

What is the difference between tracking on 17TRACK and China Post’s official website?

What makes us different is that 17TRACK is an all-in-one package tracking platform that brings together an ever-increasing number of 2,127 carriers.

Consumers: 17TRACK makes it a breeze to read and understand the tracking information, and with the use of the 17TRACK APP, you can also be notified of your package status updates.

Sellers: 17TRACK provides tracking solutions such as API, Shopify APP to perfectly meet your business scenarios: Batch track & trace, Auto-push, Notifications.

Why integrate with 17Track Tracking API for China Post tracking?

✅Track and trace your shipments in bulk

✅24/7 tech support online

✅Stable service with tracking accuracy of up to 99.9%

✅Email notifications on package status

✅Dashboard and Data Analysis Visibility

✅Multi-account management, facilitating teamwork.

✅Logistics event translation, improving user experience.

Who is using 17Track to track China Post packages?

Hundreds of millions of users in over 230 countries worldwide are using 17TRACK to track 2,121 packages.

China Post orders delivered from thousands of marketplaces around the world are trackable on the 17TRACK platform. For example: TikTok, Shopify, Amazon, Wish, AilExpress, etc.

What else can you do with 17TRACK?